O'Reilly Auto Parts in Orlando, Florida, located at 10361 East Colonial Drive, is highly praised for its exceptional customer service and knowledgeable staff. Customers consistently report positive experiences, highlighting the helpfulness and friendliness of employees like Sam, Dre, Josh, and Eddie. Many reviews emphasize the staff's willingness to assist with detailed information about products, including warranties and options for various car parts. The store offers a range of services, such as free battery testing, installation of wiper blades and bulbs, and fluid recycling. Additionally, the free Loaner Tool program allows customers to borrow specialty tools for their repairs. Whether needing a battery, tools, or simply advice on auto repairs, customers appreciate the attentive service and the willingness of staff to go above and beyond. Overall, O'Reilly Auto Parts stands out as a reliable and supportive resource for automotive needs, making it a top choice for many in the area.
Jason was wonderful and helped us exchange faulty Rain X wiper blades we just purchased a month ago for a new pair! Thank you do much, Jason…i greatly appreciate your excellent customer service and help tonight!! Highly recommend the team at this store :)
June 2026
Exceptional customer service. Rafael and his assistant manager were so amazing.
June 2026
Jason is amazing!! He helped me and was so patient and informative and just super nice. I will continue to be a customer!! 10/10 he deserves a raise!!
