O'Reilly Auto Parts in Orlando, Florida, located at 14601 East Colonial Drive, is known for its outstanding customer service and knowledgeable staff. Customers have praised employees like Jordan and Xavier for their friendliness and professionalism, often going above and beyond to assist with automotive needs. Jeffrey has also received recognition for his exceptional service, always providing honest opinions and support. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also have a Loaner Tool program for those needing specialty tools. One customer highlighted a memorable experience where a staff member, Fernando, took the time to locate a missing headlamp that had been stored safely for over a year. Overall, O'Reilly Auto Parts is highly recommended for its helpful and attentive staff, making it a reliable choice for automotive parts and services.
Jesus was super professional and was top-notch hands-down amazing at customer service. He was able to solve one of the problems that I had and knew all the warranty information and was able to give me a response quickly. Highly recommend this place.
June 2025
Very helpful employees. Jordan the manager is very nice and knowledgeable. Would highly recommend them for your automotive needs.
July 2024
Everyone is great here; Jeffrey however is outstanding and deserves the best! He will go above and beyond for customer service and this has been proven by his actions. He has helped me on multiple occasions and he always gives his honest opinion. 10/10 would recommend this store, ask for Jeffrey!
