PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of pets like dogs, cats, birds, fish, reptiles, amphibians, and small animals such as guinea pigs and hamsters. Customers appreciate the friendly and helpful staff, especially during last-minute visits, as exemplified by a location where staff was welcoming even near closing time. The store is generally clean, well-stocked, and provides a quick checkout process, although some reviews note that staff could be more attentive. PetSmart also offers various services including dog training, grooming, pet boarding, and adoption. Many customers praise the grooming team, highlighting specific staff members who are kind, patient, and caring, making pet grooming a positive experience. The puppy training classes are appreciated for their helpful tips and the clean training areas. Overall, PetSmart is valued for its wide selection of pet products and caring staff, with particular admiration for employees who treat pets with kindness and professionalism.
I like brings both my pets to get groomed. I will say this, not every groomer can do all dogs. I have 2 dogs and both get done by different groomers because not everyone knows how to cut well each breed.
February 2026
Store personnel were extremely helpful getting me the prescription dog food I needed, but was not on their shelves. They were fast and I didn't have to wait long.
January 2026
CJ was amazing at his job. He didn’t ask for this review but I felt compelled to give it, performed way beyond what I would normally except of any petsmart employee. Super helpful and nice, great customer service.
