U-Haul Moving & Storage of Goldenrod offers a wide range of moving solutions including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the helpful and friendly staff, often mentioning their positive experiences with employees who go above and beyond to provide excellent service. The process for renting vehicles is generally quick and easy, with staff providing good recommendations on van sizes and efficient return procedures. Many reviews highlight the affordability and convenience of the service, making it a recommended choice for both local and long-distance moves. However, some customers experienced issues with the app, especially during after-hours drop-offs, where technical problems caused delays and frustration. Additionally, there were concerns about unexpected charges, such as fuel fees and charges for unused items. Overall, the business is praised for its friendly staff and good customer service, though there is room for improvement in equipment quality and app reliability.
From getting the truck to dropping the truck, was a great experience! This was my first time getting a U-Haul and the process was great. I would definitely recommend and come back in the near future when I need a truck again!
February 2026
Great job thank you very much keep up the great work! Great people to work with would recommend
January 2026
Lemuel and his staff were very good. They are always very polite. They multitask well and work well together as a team. If I had to give them a letter grade on customer service it will be an A+.
