Truist is a bank that can be busy, but customers report positive experiences. Staff are described as pleasant, thorough, helpful, professional, savvy, proficient, quick, and friendly. New management is noted. Despite potential waits, service is often efficient, with one customer reporting being in and out in ten minutes. The overall experiences are great, with customers looking forward to more positive interactions and thanking staff for their kindness and wonderful energy.
Rude staff. Never happy. They act like you are bothering them when you go in. I switched to fairwinds.
May 2026
Slow and horrible customer services and only 1 account working in front with atm down!!!
May 2026
THE WORST BANK EVER THE TELLER IS SO DISGUSTING AND RUDE ALWAYS THEY NEVER HAPPY AND NEVER SMILING THEY NEED THIS PLACE REPORTED ANDNTHE WORKERS TO BE FIRED IMMEDIATELY!!
