TD Bank is a financial institution that has received mixed reviews from its customers. While some customers, such as William and Emilia, have praised the bank's helpful and friendly staff, others have expressed frustration with the bank's processes and procedures. The bank has been described as understaffed, leading to longer wait times for customers. However, the security staff and a specific employee, Justin, have been noted for their polite and helpful demeanor. Customers have also expressed concerns about the time it takes for their work checks to clear and the feeling that the bank does not fully trust them. Overall, the reviews suggest that TD Bank's customer service can be hit or miss, with some employees going above and beyond to assist customers, while others may struggle to meet customer expectations. The bank's efficiency and trust-building with its customers also seem to be areas that could use improvement.
It was an excellent experience thanks to William who helped me and explained all the doubts I had about my accounts
April 2024
William helped me a lot both times I went, very good service from him, sometimes the clients are not direct enough and they make the banker's job more difficult, I returned to this bank thanks to William since I got all the answers I wanted when I Just as he was very kind!!
August 2023
Emilia was such a great help and very good at her job. This bank was very helpful in everything thank you for all your help and support.
