UCF Health - Faculty Physician Practice - East Orlando

Hours: UCF Health - East Orlando provides primary and specialty care to the community, accepting most major health insurances. Patients consistently praise the staff and doctors for their professionalism, kindness, and thorough care. The front desk staff are described as courteous and helpful, creating a calm and welcoming environment. The waiting room is spacious and quiet, with calming music that adds to the positive experience. Patients often mention their positive interactions with nurses, especially Ms. Amal Al-Masri, who is seen as thorough, caring, and reliable. She works hard to assist patients both during and between visits, sharing plans and following through with calls and messages. Her efforts significantly contribute to effective cardiac and endocrine care. Physicians like Dr. Gros and Dr. Dawson receive high praise for their attentiveness and clear communication. Dr. Gros is appreciated for reviewing results carefully, answering questions, and coordinating referrals, making patients feel cared for and trusted. Dr. Dawson is commended for taking time with patients, explaining everything clearly, and showing genuine concern, even during busy schedules. His compassion has notably improved the care experience, especially for new patients. Patients also value prompt access to care, with some able to get appointments quickly and appreciate the effort of staff like Dr. Summers and her nurse Melissa, who provide thorough and attentive service. While some mention minor issues such as telephone service, overall, UCF Health - East Orlando is highly regarded for its quality of care, attentive staff, and trusted medical team.

• 0.25 miles

  

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1. Orlando, Florida