The UPS Store #6182 in Orlando, located in College Park across from Publix, offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, committed to helping customers with their needs. Many customers appreciate the quick and friendly service, noting that associates are always helpful and eager to assist, making visits convenient and efficient. The store has built a reputation for fast service and reliable tracking, especially for personal and business shipments. The staff members, particularly Madison and Jonathan, are frequently praised for their kindness, helpfulness, and positive attitude. Customers often mention that these employees go above and beyond to provide excellent service, making the store their preferred choice for shipping and related services. However, some reviews mention concerns about two older employees, especially one named Bruce, who can appear grumpy and unprofessional, handling packages roughly and displaying a negative attitude. This behavior tends to overshadow otherwise positive experiences at the location. Overall, the store is known for its helpful staff, quick service, and convenient location, with most customers leaving satisfied and willing to recommend it to others. The management and staff’s dedication to customer satisfaction are evident, making it a go-to spot for shipping and business needs.
