The Verizon store in Orlando offers a positive and helpful customer experience with a friendly staff. Customers appreciate the knowledgeable and kind employees, especially managers like Alex and Angel, who go above and beyond to resolve issues efficiently. Many reviews highlight how Angel, in particular, provides excellent service, quickly resolving problems and making customers feel cared for. The staff is attentive and welcoming, often greeting customers promptly and assisting with various needs, from upgrading phones to fixing account issues. The store also provides convenient options such as online ordering with in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Visitors often mention how their problems were solved quickly, sometimes in just 10 minutes, saving them hours of phone calls. Overall, the store is praised for its friendly atmosphere, knowledgeable staff, and dedication to customer satisfaction, making it a reliable place for mobile, 5G home internet, and business needs.
My Name is Phillip Jenkins I am a customer I had a great customer service experience with Adam and Alex the Manager they were very professional highly respected customer skills recommended a raise
February 2026
Thank you Angel for speedy service today. Your customer service was excellent!
February 2025
Very professional, teamwork Emills, Alex the manager and Jessy, love their kindness, professionalism, and knowledge best location for Verizon by Millenia Mall!!
