This Bank of America branch with a drive-thru ATM generally provides good service and a clean, quiet environment. Customers appreciate the helpfulness of staff, especially when dealing with account issues, and find the staff to be professional and friendly. The branch’s hours can be inconvenient for working people, with the lobby opening an hour later than the website states, leading to some waiting. The ATM can be difficult to use and not very user-friendly, sometimes causing frustration, such as issues with cash withdrawal and PIN errors. Despite some negative reviews, many customers feel satisfied with their experience at this branch and praise its service quality. Overall, it is regarded as a reliable bank with friendly staff, although hours and ATM usability could be improved.
Amazing experience, the employees are very caring and nice. They will get you in and out in no time ☺️
March 2025
Had a unique situation and found the teller Denise Small extremely helpful, friendly and professional. Thank you Denise.
March 2024
Website said the bank is open at 9 but the lobby does not open until 10. Had to wait an hour. Wells Fargo opens at 9. BOA banking hours are hard for working people
