The Verizon store provides solutions for mobile, 5G home internet, and business needs. Customers report a great experience with helpful, patient, knowledgeable, and professional staff who address issues thoroughly. The process is described as fluid, nice, and easy, with problems solved quickly even after difficulties elsewhere. Staff take time to work on unusual issues, going above and beyond to help, including with data transfers and technical problems for all customers. The store offers in-store appointments, online orders with in-store pickup, free shipping, and same-day delivery. Solutions are derived efficiently, leaving customers as satisfied individuals.
I recently got a new phone, and this store was great! All the employees were friendly and helpful. Jason helped me get a new phone and made sure I got a trade-in credit for my old phone, he was efficient, patient, and knowledgeable. I had a great experience.
January 2026
The staff was super helpful and gave me really good advice on my Internet service! If you use Verizon this is a great place to go
January 2026
I cannot give enough recognition to the staff at the Red Bug Lake Verizon location. Tiffany was extremely helpful and knowledgeable. Christopher spent approximately 6 hours transferring data from existing phones to new ones due to issues with our phones. The store closes at 7 and we didn’t leave until 8:30. Excellent... read full comment
