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“I would give 10 stars if possible! I replaced my damaged iPhone screen and battery here and they work like a charm. Robert was very helpful and did a wonderful job. Would highly recommend.”
“I have been there 2x now.. fabulous service, so kind and patient.. always recommend them...so glad they are here to help me, i'm not very savvy with this stuff.”
“I just want to say, I think Ms. Veronica for all her help. She was a big help to me and my brother getting his information back and being able to get in back into his phone. She was a big help.So keep her and keep her more money.Banks have a good day bye”
“Stopped here to upgrade my phone. Was helped by an associate named Tim. He was awesome! Spent 3 hours with me getting me the right phone, answering all of my questions thoroughly, setting up new phone, and transferring everything from old phone- including work apps. Thank you sir!”
“We came in 3 minutes before closing and he was very happy to fix my phone screen (it went all white) he fixed it in under 15 minutes! very good and fast thankyou”
“The Boost Mobile agent (Veronica) was extremely helpful, professional, and patient. She answered all my questions clearly and made sure I understood everything. It’s rare to find customer service that makes you feel valued, but this agent definitely did?good job”
“Though he was unable to fix my daughter's watch, he was very polite and apologized for not being able to do so. I VERY much support smaller local businesses and, should the need ever arise, I'll be bringing any of other smart devices to this wonderful gentleman for repairs. Thanks Amp!”
“I needed a new charging port on my old LG phone and they hooked me right up. Phone was in great shape and now it is charging properly. THANK YOU! Friendly staff and speedy service.”
“I would highly recommend this Metro Pcs. Great customer service Great Staff. Recently I had some issues and called customer service Sadly they weren’t much help so i proceeded to call the store and had a young lady by the name of Niesia help me well I must say her customer service skills were amazing very pleasant very attentive patient she definitely is very knowledgeable was helpfully to me and resolved my situation quickly I’m very much grateful to her for her assistance Great Job. Thank you.”
“I went to the metro store in the Publix plaza on palm bay Rd and Minton. I told the salesperson I needed a basic phone to add to my family plan. He tried to over sell me. I told him I will take my business to another metro store. He told me to expect the same. I went to the store on Malabar and met the representative "Jimmy" I am in my 50's ,used to be in sales so I know the tricks. Jimmy was fantastic! Knowledgeable, he knew the system, he understood what I was looking for, got me a lower price. I got real extras! He gave me exactly what I wanted without trying to over sell me. He was absolutely awesome. I highly recommend going to this store ask for Jimmy. A true professional,he won't BS you. Did I mention the extras? He REALLY HOOKS his customers up?”
“I usually dread dealing with phone stuff but wow having Matt at this cricket store completely changed that. I came in to bring my number over expecting a long frustrating process. Instead I was greeted by someone who clearly knew exactly what to do. Matt made everything super easy, explained all my options and got me set up faster than I imagined.
You can tell a huge difference when dealing with Matt he was professional, friendly and knew the answers to every question I had. Honestly I've been to other cricket locations and none compare to this one now.
If your thinking about switching to cricket or need help with anything at all don't go anywhere else. Come to this store and ask for the manager. You won't regret it they've completely raised the bar!”
“Tony was such a big help with me and husband! I would always recommend people to switch to AT&T if they have helpful workers like him at their stores. I walked out knowing what I was purchasing and he was very clear about the pricing and what my bill will look like. Even help with getting me a discount! I’m a happy customer!”
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“Stopped to get phone to work properly. Bryan was super and fixed everything plus a new screen saver that was damaged
He was patient and answered ever question I had. A super employee”