Dillard's at Pier Park in Panama City Beach, Florida, is a well-regarded department store known for its wide selection of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home goods. The store features products from both national and exclusive brands such as UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customers appreciate the friendly and helpful staff, who often go above and beyond to assist with their needs. Many reviews highlight the excellent customer service, with staff members like Toma in men's department and Theresa in fragrance receiving special praise for their attentiveness and knowledge. Shoppers have found the sales professionals to be true experts, offering advice without trying to upsell. The store's employees are described as pleasant, efficient, and willing to help customers find items that match their preferences, even if it requires effort like retrieving items from a tall ladder. Customers also value the store’s quality products and the option to have items shipped to the store for pickup. Overall, Dillard's is seen as a place where good service and quality products create a positive shopping experience, earning loyalty from many shoppers who appreciate the level of care and professionalism demonstrated by the staff.
If you are looking for fine clothes Dillard's is the place. Men's Levi's for $50.00 are a great deal!
January 2026
We had such a wonderful experience in the prom dresses. My daughter was looking for a short dress for a middle school dance and Summer truly went above and beyond. This was her first time dress shopping and Summer had my girl feeling like a princess and made her feel so special. Thank you for everything you did for us,... read full comment
January 2026
Beautiful store with customer service !! For a top- notch cosmetic reboot; stop in at the Lancôme counter and see Ashley
