Metro by T-Mobile offers prepaid plans and phones from brands like Apple, Samsung, and OnePlus. The staff is frequently described as friendly, courteous, knowledgeable, professional, and pleasant. Customers report receiving excellent service, with staff being helpful in selecting phones and plans. The atmosphere in the store is noted as pleasant. While some accessory prices can seem steep, employees are acknowledged for going above to help. Customers leave happy and express they will return, recommending the store. Overall, experiences are positive, with many very happy with their shopping experience and service.
Maria was knowledgeable and very helpful. I would definitely recommend metro by T mobile for your telephone needs. Thank me later.
July 2026
Love this store. Ross helped me and was so patient. I tried the other store down the street and they didn't help me at all. Ross made sure I was good and got me a deal on my phone without getting a new number. Thank you ross
July 2026
Super helpful. This was the 3rd Metro store I tried and they solved a week long issue in 30 mins.
