Aéropostale in the area is praised for its friendly and helpful staff, providing good customer service. Customers have appreciated the professionalism and knowledge of employees like Zack, who assisted with returns and made the shopping experience smooth. Olivia was also highly commended for her exceptional service, especially when handling a system glitch and helping with order cancellations. She was friendly, pleasant, and went above and beyond to assist customers, even while managing multiple tasks. The staff is described as nice and easy to work with, making shopping for back-to-school items a positive experience. Additionally, the manager was noted for her friendliness and willingness to help, taking the time to find the right jeans and shorts for a customer. Many customers plan to return, citing good experiences and helpful staff. Overall, the store is characterized by attentive employees who prioritize customer satisfaction, making it a welcoming place for shopping.
Has really cute clothes, but the fitting rooms don’t have locks…
April 2024
I want to give a shout out to Zack from the Pensacola store. He was very helpful, professional and knowledgeable helping me out with my return. What an absolute amazing costumer service! Thank you so much! Keep up the good work!??????????
August 2022
Nice, easent staff. Took my daughter back to school shopping here and found some items here. Will go back, good experience.
