Cricket Wireless Authorized Retailer receives positive reviews for its helpful and knowledgeable staff. Patrick provided excellent service by setting up a new phone and disconnecting an old account with patience. Lauren was praised for her patience and excellent customer service during a phone switch. The sales team, especially Roger, is recognized for being patient, professional, and offering good discounts, particularly for family plans. Customers also appreciate the friendly attitude of staff members who take the time to have good conversations and assist with billing. Overall, the store is known for its great service, knowledgeable staff, and welcoming atmosphere, making it a recommended place for phone and service needs.
Heather handled my phone upgrade today with so much grace despite so many difficulties with Breadpay. Kudos to her, she made sure we got out the door with our purchase no matter how long it took!
February 2025
Patrick helped me and he was amazing.
Cricket, whatever you're paying him, it's not enough. He got my new phone with new number set up and took care of disconnecting my old account with patience and knowledge.
December 2024
Had a issue with customer service over the phone went in and Patrick handled everything very well and was amazing