Navy Federal Credit Union is a favorite bank for many. The location is often very busy, with constant lines for the ATMs and drive-thru. Parking can be difficult, requiring customers to circle the block for a space, and a larger lot is desired. However, the presence of police officers by the doors and ATMs provides a sense of security. Inside, customer service is consistently great, with representatives described as very friendly, helpful, fast, and efficient. Visitors are greeted immediately and given clear instructions. While the building's posted hours can be confusing, the ATMs are accessible 24 hours. Despite the crowds, customers appreciate the service and plan to return.
Im not sure what location it is but I applied for a heloc and the communication is horrible i brought my house with them n buying the house process was easier than getting the heloc. I think I'll jus cancel my application
April 2023
Only 1 working ATM out of 3 that will take deposits.
January 2023
Funny part is it says it's closed but the ATMs are open 24 hours. Went to the campus and none of those are open and they're all showing open 24 hours
