The UPS Store #4535 in Pensacola is a friendly and professional business that offers a wide range of services to customers. Located at the corner of Pine Forest and West 9 Mile Rd in the Publix Shopping Center, it provides expert packing, shipping, printing, and document finishing. Customers can also use the mailbox service for all their mail and packages, as well as access notary, shredding, and faxing services. The staff is consistently described as kind, friendly, and eager to help, making every visit a positive experience. Many reviewers highlight the quick and efficient service, often mentioning that they are in and out within minutes, saving time compared to other options like USPS, which they find more expensive and less friendly. The store stands out for its helpfulness, especially with packing and taping shipments, and its modern features like digital scanning for returns, which other locations sometimes lack. Employees like Tom, Tim, and Marcus receive special praise for their dedication, attention to detail, and kindness—going above and beyond to assist customers, even during difficult personal moments. Customers appreciate the store’s consistent professionalism and the genuine care shown by the staff. Overall, The UPS Store #4535 is highly recommended for reliable shipping, printing, and customer service needs, creating a welcoming environment where kindness and helpfulness are always prioritized.
Professional and courteous service by employees. Very patient and explain process simply and thoroughly.
May 2024
Clerk super helpful. Tom was patient and could multitask!?????
May 2024
Mrs. Brittany Bolin is extremely helpful and professional.... She helped me with my documents and I'm sure that I will be back to this UPS store #4535 in the Publix Plaza, Pine Forest and 9 Mile Rd., Pensacola Florida 32534
