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“Came in to see about a battery replacement and cleaning of the charge port for my iPhone 13 Pro. Worked with Chris. They didn’t have a battery in stock and checked with another location. Chris continued to clean the port anyway. He did it for free since they didn’t have the battery in stock. He was quick too. Great customer service! Thanks, Chris!”
“Mr. MASH was a increible helpful and kind with me. I'm really appreciate it.
The Store it's real nice.
They have so many different accessories and variety of case phones.
Thank you so much for everything”
“I just took my iPhone because the charger piece broke inside. I just told Devan the problem and without even an appointment he took my phone and knew right away how to fix it and didn’t even charged me anything. Thank you so much!!!! I always bring my devices here to be repaired and they always have been amazing. Great service all the time. Thank you so much!!!!!!
Highly recommend this place. You have a customer for life.”
“i was in a serious bind without communicating dionica was patient and understanding to m y situation . the cricket store on lee rd orlando saved my but and my job .got me up and running at a very affordable price thank you dionica and thank you cricket”
“Fixed my iPhone 12 mini battery in literal MINUTES!! Came directly to my residence and prices are extremely affordable! Definitely recommend doing Business with Rad! Thank you again :)”
“We have been given excellent service here at the wireless unlimited of Orlando. Jamar was very good. We got service. It was very quick and we're very happy and I'm going to be all my electronics here to be fixed”
“Broke my phone today, called Phone Clinic super super friendly literally the friendliest person on the phone, my biggest fear was paying an arm and a leg but they were reasonable, fair & awesome! Thank you to Marv!”
“I had an amazing experience today with the issues with my phones! The lady & the gentleman there helped me so much and I appreciate how great the service was here! 10 out 10 service.”
“My experience at this store is excellent. I’ve been coming here for years and Jesse always takes care of what I need. He has a lot of patience and takes his time to explain everything I need to know and always provides great information. Thank you so much Jesse for all your help and for everything that you do!”
“I've worked and managed many cellular stores myself. My expectations are obviously gonna be different. I was really impressed with the service.Kayla was super knowledgeable and helpful. She was able to troubleshoot something I could not while also helping other team members.”
“I had water damage in my Samsung Galaxy ultra phone and thought it was a lost cause after trying all the YouTube tricks. He got busy on it right away and before I knew it my phone had life again. Such a great guy, exceptional service and awesome price.”
“Wonderful service and knowledge of product. We switched from AT&T after 25 years with them. Our rep Maria was fantastic. She sold the deal with her charm and knowledge.”
“Great business! Honest man named Mauricio fixed my phone and explained everything he fixed. He also had me test everything in store before leaving. 10/10 recommendations”
“These guys provide exceptional service. They were very responsive to our request, which was my daughter's broken phone screen. Luis even offered us bottled water, while we waited!
I highly recommend these guys for any repair work and will tell my friends. Very friendly, professional, and courteous. Thanks, guys!”
“Mike at the Winter Park location was the most helpful, pleasant and patient person I could ask for. Making the data transfer from my old Macbook to another and troubleshooting other issues seamlessly with a friendly smile all the way through! Will be back for all my tech issues in the future for sure!”
“Mark and the other associate (sorry don’t remember her name but she had awesome earrings) were very helpful and knowledgeable. We went in to see if switching providers was a better option for us. Mark explained everything in detail and pulled up several plans so we could see the price difference. We left last Sunday with a new provider and 2 new iPhones happily.”
“Gabriel was very patient and helped me switch over from Verizon, he also helped me set up all my devices. Very sweet man! Thank you. I highly recommend going to Gabriel!”
“They did great job as always.
All employees and manager so nice with customers.
I really appreciate their help.
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“I walked in the boost store which was in 4061 LB McLeod road, I didn’t even buy the phone here , but the young lady named Teju, she took her time , she had a very big smile on her and she didn’t even complain once . I wish they give him a raise. If I know about this store before I would have come here at the first place . I am leaving the store with a huge smile on my face . I went in Hiawassee and old winter garden road store they doesn’t even help me with anything even though I purchased the phone over there. They gave me a very hard time and Iam so upset with it .”
10AM - 8PM
1239 FL-436 Ste 101, Casselberry
Mobile Phone Accessories
“I brought my iPad in with the lightning cable broken in the charging port. He had it fixed and me on my way in 5 minutes! Great service and reasonable price - five stars!”
“Hashiel went above and beyond to assist me with purchasing a replacement phone. He even helped me set up my hotspot and HBO Max benefits after he already transfered all my data. Outstanding customer service. Thank you again Hashiel!”
“Angel at the Winter Park location was AWESOME! He helped me place my phone and was so helpful picking a plan that was the best fit for our family. Go here if you want a fast, and incredibly helpful experience!”
“Brenda was one of the funniest and most pleasant reps. This woman will make your experience with AT&T the greatest. Shoutout to my girl Brendaaa y’all she needs a raise or something!!”
“I want to give special recognition to a team member at this Total Wireless location who has provided exceptional service on two separate occasions. She went above and beyond to resolve my issues, dedicating significant time and effort to ensure everything was handled properly.
What impressed me most was her ability to multitask effectively—she managed to assist other customers while remaining focused on my complex technical problems. My situations were unusual and challenging, requiring extra attention that went well beyond standard customer service. She remained patient, professional, and committed to finding solutions.
Her dedication and work ethic set her apart from typical support experiences. She clearly takes pride in her work and genuinely cares about customer satisfaction. The entire support team should be commended, but her outstanding service deserves special recognition.
I highly recommend this location and am grateful for the extraordinary level of care I received.”
“Vanessa did a fantastic job, she helped me with exactly what I needed. Even tho the store was closing soon, she didn't rush and made sure I understood and got what I needed. I wish more agents were like this. The experience was fun and made me forget about considering different carriers. 10/10”
“The ladies today were awesome, they was very helpful and i had the best customer service experience I've ever had. Love my phones prices and plans. All should come to cricket!!”
“★★★★★
David was very helpful and honest. It’s not easy to find people like him these days—he took the time to explain everything clearly and didn’t try to upsell me on anything I didn’t need. I appreciate the great service. Highly recommend asking for David if you go to this Cricket store!”
“I went to Brazil on vacation in November and added the international unlimited calling and texting plan. When I returned, my phone could only make calls to some numbers.
I called Tech Support, and three different technicians tried to help me over the phone, but none of them were able to fix the issue. After two months, I decided to go to the store.
Today I was helped by Tanya, who provided excellent customer service. However, the person who actually solved my problem was Johnny! He is a young man who asked to take a look at my phone.
The solution was SUPER SIMPLE, and none of the technical support agents had figured it out.
Thank you so much, Johnny!”
10AM - 7:30PM
1542 E Silver Star Rd, Ocoee
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“They people in there where very helpful. They helped me with a few issues that I had with my email. Will definitely be returning back. They should be glad to have two nice employees like them.”
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“Tee and Dominique have the best Cricket Store in the USA. Their customer service is superb and amazingly refreshing. I have not received customer service that could supercede what they bestow. They are the best.”