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“I’ve been bringing my bike to Durango for a few years now and I’ve always had a good experience. Eric has been helping me the whole time through and he’s always been a straight shooter done the repairs and kept it reasonable and never surprise me with a large bill. Excellent service”
“⭐️⭐️⭐️⭐️⭐️ 5‑Star Service at City Bikes Pembroke Pines
I had a great experience at City Bikes Pembroke Pines. Even though my Trek bike wasn’t working the way it should, the team treated me with real professionalism and patience. They took the time to walk me through what was going on, offered clear options, and never made me feel rushed or brushed off.
What stood out most was their attitude — friendly, knowledgeable, and genuinely focused on helping. You can tell they care about getting riders back on the road safely and confidently.
I left feeling taken care of, and that kind of service matters more than anything. I’ll definitely be back.”
“Best experience I've ever had purchasing a bike! Bought a used bike for my grandson's birthday and it was just a pleasureable experience; great customer service, very attentive to my 7y/o grandson. They showed him various bikes and listened to what he wanted, we got the perfect bike. It reminded me of an ol' school bike shop, 70's, where you always went to fill up your tires, you knew the owners and the owners knew you; a bit nostalgic.”
“These guys are great at what they do, extremely knowledgeable and friendly. The place has a great inventory and well organized. Went in looking for a particular bike and had some questions, they answered them quickly and efficiently and I felt good about my decision on the bike I went with. I will definitely be taking the bike to these guys for maintenance and repairs whenever necessary and feel confident doing so. Great service guys!”
“A huge thank you to Paola and Jeremy at the Pompano Beach Trek store! I recently purchased a stunning new Trek bike, and they went above and beyond to make the process smooth and enjoyable. Their honesty, knowledge, and genuine passion for what they do made it a truly standout experience. Highly recommend this location!”
“Had my bike serviced at Alex‘s bicycle pro today.
Repair was done in a timely manner.
Service and customer service is excellent.
Very satisfied!”
“This place is great. I'm really new to the cycling world and recently bought a bike off Facebook marketplace that needed a new tube. The team was really friendly, knowledgeable, and made me feel comfortable even as a beginner. They fitted me to the bike and replaced the tube quickly. I'll definitely be coming back soon to get a Level 1 service for my bike!”
“So the DIY project of replacing my electric scooter tire took a turn for the worst. With a stripped screw on the tire axle, I lost patience and control of the situation.
But thanks be to God for Alligator Cycling for coming in and saving the day. Victor and his team were able to save my tire axle and even replace the inner tube of my tire wheel. Their professionalism and strong communication allowed me to rest assure throughout the entire process.
I would recommend anyone to go to Alligator Cycling for their commuter needs to be met!”
“I can’t thank Bikebox enough for their incredible service! When a piece of my bike broke they helped me, getting me back on the road in no time. Their kindness and dedication are unmatched. Highly recommend Bikebox for anyone needing top-notch bike care or to rent one!”
“The fellas there at the sunrise store are just so respectful , patient, helpful and they follow p and get the customer on a very friendly basis, well run in every way…very satisfied customer”
“Outstanding service from start to finish. I brought in my bike with a nagging issue no one else could seem to fix, and the team diagnosed it quickly and had it running smoothly in no time. They’re honest, efficient, and clearly passionate about bikes.
Prices are fair, and they don’t try to upsell unnecessary work. They even gave me tips on maintenance to help extend the life of my gear. If you’re looking for trustworthy, skilled mechanics who genuinely care about their craft, this is the place to go.”
“I had been coming to this bike shop for over a year and I will never take my e-bike or mountain bike to any other place. Great service, Mike knows what is he doing, great service and affordable prices. Mike have a lot of knowledge about bikes. Great job guys.”
“Wonderful experience purchasing my first bike in a very long time. No one cone close to Mario,he was excellent. Walk me thru every aspect of riding,maintenance and just general information. You have to check them out....”
“⭐️⭐️⭐️⭐️⭐️ Exceptional service, kindness, and honesty — truly unforgettable
Yesterday my son had a serious problem: his bike broke on the way to school. We are currently without a car due to an accident, and the bike is his only means of transportation. Anyone who lives in Miami knows how unrealistic it is to rely on buses or walking.
I searched everywhere for the part and found it available only through Specialized in Hollywood, about 17 miles from our home. I was already trying to figure out an almost impossible plan involving multiple Uber rides and transporting the bike partially disassembled.
Then I called Big Wheel Bicycles — and that’s when I met Samuel.
Samuel told me it would be best to see the bike first to confirm the part and check its condition. I explained our entire situation: the accident, being without a car, and the bike being my son’s only way to get around. Without hesitation, Samuel offered to bring the part to us, charging only for the Uber. At first, he mentioned coming after 6pm, but when I explained the bike shop would be closed, he immediately said he would try to come earlier.
We spoke around 1pm — and by 3:30pm he was already at our home.
He replaced the broken part (the derailleur hanger), aligned everything perfectly, checked the bike thoroughly, and when he noticed the rear derailleur will also need replacement, he found a temporary solution so my son could continue riding safely for the next few days. On top of that, he honestly recommended other bike shops closer to us, saying they would be more convenient since we don’t have a car — even though they are technically competitors.
Samuel charged only for the part and the Uber. When I asked about labor costs, he didn’t charge anything. He went out of his way, solved our problem, and gave us peace of mind during a very stressful moment.
It’s rare these days to find someone so kind, honest, ethical, and genuinely human. Samuel was truly a blessing and the light of our day.
I will absolutely work with him again whenever I have the chance, and I will recommend him and Big Wheel Bicycles to everyone I know.
Thank you, Samuel. May God return your generosity to you double ?✨”
“This place here is very good I took my Segway GT2 to have a tire put on and brake pads put on I dropped it off that morning at 10:00 a.m. they was backed out at 12:30 thank you very much Hollywood bike shop highly recommend them and the best part they have great prices and the work is excellent”
“Felipe always goes above and beyond to deliver top-notch customer service, making sure everyone is taken care of in exactly the way they need. My family has trusted this place with all of our bike needs for years, and we’re still receiving the same white-glove service we’ve had since day one. Highly recommend them for any bike needs.”
“Stradalli is hands down the fastest bike I’ve ever owned. Super solid build (for carbon) and the design really stands out on the road. Since the move to Central Indiana in 2025, the new owners have been great—super quick to help me out when I needed a spare part. Also, their eBay store has some sweet deals if you’re hunting for upgrades. Stradalli is a true carbon fiber machine that wins races!”
“The owner Mr. Pedro an his wife are great people. They really work on set up the bike depending on your high and level of comfort. I was confident of the quality of the bikes due to the care the couple show up on customer service. Highly recommended.”
“I walked in and Joellen was so sweet and helpful and sold me a bike - and crystal was great at making a keys (did that too) and her son was adorable too … and Kevin helped me out (going out of his way to accommodate and has been working there for half a century ) and is the best bike repair guy in South Florida- don’t miss this relic of a store (80 years old) with great prices, selection and that schwinn clock that is worth just the visit !”
“Frenchie's Bicycle Shop is truly something special. Frenchie is one of a kind, far more than a bike instructor. While helping my children build confidence on their bikes, he's also teaching life skills - safety, following directions, patience, and kindness towards others.
What makes Frenchie extraordinary is the way he blends an old-school mentality with the kindness and gentleness children need to grow.
If you're looking for a place that combines excellent bike instruction with meaningful character-building, Frenchie's Bicycle Shop is an absolute gem. Highly recommend.”
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“Great experience at Collareta! The atmosphere in the shop is welcoming and the staff is super helpful without being pushy. I ordered bike inflator for my MTB, they took the time to answer all my questions and made sure I was comfortable with my purchase. It’s clear they care about the local cycling community. I’ll definitely be coming back!”