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“Three outstanding visits, two cool upgrades, and one grateful couple. It’s the ultimate when you meet knowledgeable and kind young men who are willing and happy to help. That’s exactly what we encountered with both Dervin and Omar; they make a great team and work well together. They were very patient with my husband & I and provided us with courteous, professional customer service. An excellent experience that made purchasing new phones, and accessories, so much fun. Plus, note this:
I chose to post this review because they truly deserve it and because they did NOT even ask for a review. Very impressive!”
“My Samsung S24 was developed an issue with its USB C connector and wouldn't reliably charge. I had tried cleaning it myself but it didn't help. I went to the Verizon store and they suggested I either buy a new phone OR try uBreakiFix, and I am so glad they did.
I was helped immediately, and the technician said he would take the phone in back to test the connector. He returned just a minute or two later and said the connector was fine, and just needed to be properly cleaned. Works like brand new now and probably saved me $1000. I'd give 10 stars if I could!”
“I was very pleased with the service that was provided at this phone repair shop! Daniel went above and beyond to assist me. You can tell that he is very experienced! My repair was done fast and it was done right! Thanks again!”
“I want to take a moment to recognize Carla Saa for being absolutely amazing. While some people might have given up on us, she never did. Her determination and dedication went above and beyond every expectation.
Carla helped me and my family secure four new lines, and she didn’t stop until everything was right. She spent three different days working on fixing my account — even on her own personal time when we weren’t there. What truly stood out was that she even came in on her day off just to make sure we were fully taken care of.
It’s individuals like Carla who remind us what true customer service looks like. She’s not just good at her job — she’s committed, patient, and genuinely cares about helping people. Carla is the kind of person who deserves to be retained and promoted, because she represents everything a great company should stand for.
Thanks to her effort and positive attitude, my family and I are proud to take our business to AT&T. We truly appreciate her — we love that woman!”
“I switched from Tmobile to Att wireless. After spending a long time over the phone with att and Tmobile reps. I ended up going into the store and dealt with Denzvel, Shep and the manager Richard, they were fabulous and great to work with. Denzel was a fantastic rep and he took his time with making sure everything was done correctly. Shep and Richard was also fantastic in helping.”
“#1 question 5 very satisfied, #2 question 1 yes, #3 question b answer 5-10 min, 4/4 I am very satisfied with experience with Thomas. Thomas approached me and was more than willing to help and answered all my questions. He helped me make a decision on what Iphone to purchase. Ive always purchased from apple, but this is my first ATT purchase, it is a good option. Please submit these answers for me to each question. I misplaced my glasses and originally answered incorrectly. Here are the corrected answers.”
“Jorge is very informative and patient. He helped me transfer my number to a new phone and change my phone plan to one that is more suitable for my needs. 10/10 customer service. Thank you, Jorge.”
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“Great repair store. They have fixed plenty of phones for. Some were quick repairs a few were more complicated but they got the job done. They also offer tablet and PS5 repairs.”