Chase Bank offers a positive banking experience at this particular branch, with several customers praising the friendly and efficient staff. David Mccrea and Matt received recognition for their professionalism and thorough assistance in account setup, making the process easy for customers. Nick, who greeted visitors at the door, was noted for his courteous demeanor, while Liusa provided pleasant and comprehensive service during consultations. Customers appreciate the branch's efforts to improve service and make them feel valued, especially after previous experiences. However, there was a mention of a less effective experience with another representative, which highlighted some inconsistencies in service. Overall, the branch stands out for its welcoming atmosphere and attentive staff, with Autumn receiving special praise for her outstanding customer service. This Chase location is recommended for individuals seeking a reliable and friendly banking experience.
Great customer service and banking tips. Catherine Jimenez, help me open a new account and she did a great job assisting me with online tips and managing apps on my phone.
June 2026
Staff have a very condescending attitude towards people, very indifferent towards people of color they are having personal conversations while you wait for DO NOT GO HERE
June 2026
Exceptional service. Caring ,knowledgeable employees. David, Michael, Alexandria, Aletha and Sheila were stellar during a system outage. They found ways to make a bad situation better . Offered water and helped is use the ATM when their teller system was not working.