Walgreens, a popular pharmacy chain, has received mixed reviews from customers. While some have experienced slow service and long wait times for appointments, others have praised the excellent service, professional staff, and courteous treatment they have received. The pharmacy technicians and pharmacists are described as informative, never rude, and providing caring questions. One customer even highlighted the exceptional service of a staff member named Fran, who worked the overnight shift with a wonderful attitude. Despite the occasional frustration with wait times, the overall sentiment is that Walgreens offers a valuable 24-hour service and generally provides a positive customer experience.
I ended up paying full price for my medication because the staff was too lazy to answer the phone from my insurance and the lady was moving so slow I was too sick to stand there and continue to wait. This is the only bad experience I’ve had at a Walgreens. That pharmacy is ran pitifully
August 2026
Say on the phone waiting 48 minutes to get the price of my medications
July 2026
Wait time so long to pick up meds. Called about a medication and was placed on hold for 16mins, still no one answered, I had to hang up. I feel like going to use CVS
