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7:30AM - 5:30PM
6405 US-301, Riverview
Car Rental
“Tom Maiolo was very friendly, proactive, knowledgeable, knowledgeable of available vehicles, polite, offered additional options which turned out was a good value purchasing them.”
“Dre is a very nice guy and is will to work with people. If anyone asks me where to get a rental I would tell them go to advance rental car and Dre would take care of you.”
“I would like to recognize Jordan, for his outstanding customer service during my visit. I appreciated his willingness to go out of your way to help me. I could tell he likes what he does and takes his job seriously. You don’t run into too many like Jordan”
“Brandon Collision was great to me! Someone hit me and I took it to them because I wanted to use a Ford dealer. Carlos was amazing! He kept me updated every step of the way and was very helpful in answering all my questions.”
“excellent small dealership, one on one dealing, fair and square pricing,This past weekend I went to visit Dave Bargo at Bargo's auto sales in Seffner and he was very helpful in aiding me in my used car search. As always looking for a used car can be quite nerve raking but my experience at Bargo's put me at ease while searching for a used car. Dave was very helpful and patient even when I was being difficult. Good guy and great salesman.”
“Well… long story short they were trying their best to make sure that I was satisfied.
Sometimes when we are working, we only have so much leeway in the processes that we are given to work within. With that said getting the rental the manager Christopher, and I believe the other guy was Allan were very pleasant to work with and accommodating. When I return, the car Maygila was persistent and wanting to know what they needed to do to make my next rental with them & to do better.
So here’s a little story I’d like to tell about the third car rental didn’t start off very well.
My shuttle pick up was about 30min late.
When I’m told it will only be a few minutes. I did not expect to wait for an hour for a car. Just to be told that there would be an extra $300 deposit on top of what I was quoted for the rental from the rental call center nor any employee acknowledged before me getting ready to sign and get in the car.
If you are paying with a debit card, you must have other documentation with you such as a utility bill or bank statement to prove who you are and your address? That’s what I understand from listening to another renter trying to get his vehicle while I waited.
This ended up making me miss a day of work because the job has sent money beforehand according to what I was quoted.
Upon the second day to rent the car, then there was a payment issue, and the staff worked that out with me and I am very grateful. As I was beyond stressed, trying to get to work.
The first car had a smell of weed so strong when I opened the door I immediately got a headache. The outside of the car looked like it had been under a tree for weeks with the sap and leaves that were on the car. This car was not clean. I needed a working car, however, even if I was not going on a work trip, I still would not have taken that car. So I was immediately switched to another car.
I explained Maygila as my Shuttle driver home. It would be a extra step but a very big thing for an employee to walk the customer through a car. This is because we are at a time where gas is turning into hybrid and into electric cars. Not everyone knows how to operate them, plus if they needed help setting up their phones, they would appreciate it after all they had gone through to get the car and they would have more peace about being in the car and less frustrated.
I know it would take more time but giving customers peace of mind and feeling special goes a long way. This way the renter is not further aggravated that the car isn’t set up.
My issue was the car was brought around and I could not figure out why I could not start the car! The car was a hybrid and literally makes no sound. It was already on “I think”. So after 15 minutes embarrassingly enough as I got out the car to go ask someone please show me how to turn the car on, the car started beeping meaning, the fob was out of the car and the car was turned on. Now I know how to work a hybrid car took me 15 minutes by myself nevertheless. I know I would have totally freaked out had I somehow got in the car to drive off. Went somewhere turned it off and felt like I couldn’t get the car to start. I know I would’ve been in a panic.
If I didn’t know how to set up my phone in the car, it would’ve been nice to have someone help me with that.
I do understand that the staff is always trying to get out rentals as fast as possible and receive cars and get them clean to get them back out in the most expeditious manner. But these were just my thoughts that I shared with Maygila on my shuttle ride back home.
The way the staff was hustling around. I will say they are putting in a big effort to serve their customers. No one was slough chicken around being lazy. Everyone was very busy trying to serve the renters. Even though there was a wait I am very grateful for all of the assistance and accommodations t”
“Great company, they took great care of me . The crewover on 301 was great and the sales department over on adamo was even better all and all had a great experience with enterprise rent-a-car and sales.......Aaron Troche”
“Excellent customer service. I rented from this location for almost 3 years continuously. Erin has always been very helpful and I would definitely recommend this location to anyone looking to take a rental. Thank you!”
“The service what I got was excellent. Checkin and Checkout were seamless and took a couple of minutes. Don’t believe, one would get this kind of service anywhere else. I think her name is Amanda or something.”
8AM - 8PM
100 Ashley Dr S Suite 600, Tampa
Car Rental
“I had the opportunity to rent a car and I can only say that here they offer excellent service, the first class car is very clean, very smelly, and the punctuality is excellent.
Excellent service thank you!”
“We booked over the phone just to find out the vehicle we reserved was not available. However, Justin went out of his way to ensure we left with a vehicle and that we were happy. We will be back.”
9AM - 4PM
700 S Florida Ave, Tampa
Car Rental
“Excellent location instead of Tampa Airport. Miguel R was the manager who also provided rental car service to my daughter, who rented long term; in fact, we ended up buying a Hertz Rental car. Miguel was professional and took care to provide exceptional service. Thank you, Miguel!”
“I regularly rent from the Nebraska branch for work related travels. I love the staff in this location. They always bend over backwards to help. Unfortunately, there are times when there are no cars available to rent. That is not the fault of the staff if Enterprise oversells their inventory. I feel bad that the staff gets blamed for things beyond their control. I wish they are open on Sunday’s. This is a popular branch because of all the cruise passengers needing rental cars.”
“I have been a customer for a long time, the ladies at the counter are always polite and take care of me. It is a very convenient place for me to rent and I always send my good friends and colleagues because I’m sure they will be taken care of. Thank you Olga and Lori!”
“Everyone is very nice and friendly. Extremely professional and also personable. Our Uber canceled on us last minute and they have a shuttle for us. We travel 1/2x per year and this might be the best car rental facility we've been to.”
“Awesome experience! The staff is extremely friendly and helpful. They go above and beyond to make sure that you as a customer are satisfied and have everything that you need.”
8AM - 5PM
9017 E Adamo Dr, Tampa
Car Rental
“The front desk staffs at the Hertz Adamo location are worth their collective weight in gold, even accounting for inflation! I honestly cannot give these individuals enough accolades. While being professional and productive, they are personable, proactive and impeccable!”
“Prince and the team at the Down town Tampa Nebraska Ave branch were amazing and deserve big raises. The manager and team epitomize customer service and value. My grandson was inconsolable because he liked the rental vehicle we were blessed to experience because of Prince. Thank you for the great rental experience.”
“Really like a 4.5 star. Booking was fast and easy. Getting the keys and driving off was fast and easy. Car was super clean. Had no issues with getting my deposit back. Things I didn’t like or wish I knew ahead of time. I don’t like having a $250 hold taking out of my account and there are no signs for entrance to return the rental car so I circled the block 3 times before turning in front of Embassy Suites and asking the Valet, which turns out it’s at that entrance anyways.”
“I’ve been renting here for several months and I think the folks who work here are spectacular. They’re genuine people who genuinely care.
Particularly Jayla, she’s a straight shooter, smart, great sense of humor. Excellent customer service.”
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“I recently bought a car and realized 4 days later the front quarter panel was bowed and it didn't align with the rest of the car. I stopped by Caliber on Christmas Eve without an appointment to get an estimate for repair. Brian greeted me and did an inspection with me and had someone else double check his assessment. He was able to do the repair work immediately and within 2 hrs. ,and for $135 less than he quoted, my car was repaired perfectly and all parts now align. They also inspected the area for prior damage and found none.Thanks to Brian,the technician, and the staff at Caliber. They fixed my stupidly for not catching this when I bought the car.”