“Alright store. Could have cleaner bathrooms. Also in response to a certain 2 star review from a local guide, the (often under 21) cashiers can not help you buy your merchandise (vape cartridge) +get better food”
“The employees at this location are always sweet and I have never received bad service. The store stays clean and so does the outside area (I rarely ever see trash on the ground). It’s also very well lit, so no sketchy vibes for the most part. I just wish Twin Snakes weren’t so popular at this location, because 5/10 times they’re sold out of them. Other than that, I highly recommend this Shell!”
“At this particular location, there is a young lady named Joanne. She makes it an absolute pleasure to go to this location. Her customer service is second to none and her attitude is simply amazing. If you are not having the greatest of days, interaction with Joanne makes it all better. You need more folk working for you like her!”
“Nothing but great experience when I come here, can’t say this about every Wawa. But it’s gotten even better when KT started working here!!! Edit: been going to this location for the past 4 years and today was the last time I stepped foot into this location. I did not have a good experience getting my coffee, I went to get the refund for the coffee and the manager steeped out to do the refund, when I tried to explain why I’m getting a refund. Tristan the manger that I never saw before was looking passed me the whole time, basically showing me with his whole body language that he was not listening and did not care what I was saying. I said to him it looks like you are not even listening to me. He says well you are never happy with our coffee so may be you should not be coming here anymore. Meanwhile there was 5 people waiting behind us listening to the way he continued to disrespect me, people were laughing and talking about what’s going on, he forties to say that I’m welcome to call corporate and complain if I wanted to. I told him I’m never coming here again, his reply was no problem and have a nice day. I asked him if that is how Wawa trains their managers to handle and resolve conflict in the store, his reply was yes. The review I’m editing was a 5 star review and it was done 1 year ago, he said that he knew me to constantly complain about my coffee, again I’ve been going to this location for the past 4 years and today was my last time. I spent lots of money at this location but today will be the last time I spent my money because in today’s world customer service is above all. I’m a manger myself and I was trained to deescalate the situation not make it worst especially when there are other customers present watching all of this. What happened today was not ok, it was very unprofessional and simply disgusting.”
“There is never a time this location doesn't have fresh food in stock. Coolers are always full, and the staff is friendly, no matter what time of day I visit this location.”
“Not far off of the highway, this particular 7-Eleven is a good overall stop as a gas station. The inside has the usual convenience store items and the staff was professional and friendly enough.”
“After a horrible experience at another Pilot that made me leave and drive to the next closest location, this store was a breath of fresh air\. The employees here were warm, friendly, and genuinely helpful\. They went out of their way to help me find what I was looking for and completely turned my day around\. Gina was an absolute sweetheart and provided outstanding customer service\. Because of how I was treated here, I’ll be stopping at this Pilot from now on\. I wish every Pilot trained their employees the way this location does\. Thank you for making such a frustrating day so much better\!”
“The staff is very nice and the store is very well maintained. The staff goes out of their way to ensure customers are getting the best deals through the rewards system.”
“Honestly I live right around the corner of this place and love it. The staff are always nice. Pizza is great, and they are almost always in stock. I come here often to buy candy, soda, and have tried basically everything in the store(except alcohol and cigarettes, I’m 15) neighborhood is also very nice, I can just leave my bike unattended and come back to it 15 minutes later and it’s still there. The only problem is that it’s a little expensive. But overall, I love this place.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.