“My wife and I purchased shoes and various clothing items at substantially reduced prices. My $110 shoes were $49, sandals $50, were $20, and likewise my wife's shoes were substantially marked down. On checkout we received 50% off the second pair, and another 10% off on a Veterans discount. WOW!”
“I just hope that all the company’s associates are as helpful and courteous as Lily was with helping and as patient as she was with me. I was from out of town and had to pick several pair and had a toddler with me and the beautiful wife and had her do many shoe checks for all of us. I haven’t shopped at vans for many years but Lily has now made me a returning guest. She was very patient with me with making choices. VERY friendly and knows her products. She deserves a medal for her patience. She was the absolute best. Also one of the other people there Gainey was pretty great too.”
“5/5 experience at the Under Armour Factory House.
The store was clean, organized, and easy to shop. They had a great selection of clothes, shoes, and gear, with plenty of sizes available and some really good deals throughout the store. The staff was friendly, helpful, and made the shopping experience easy without being pushy.
I also liked that everything was laid out in a way that made it simple to find what I was looking for. The prices were good, especially for the quality, and it felt like a solid place to pick up athletic wear, everyday clothes, or gear for the family.
Overall, great customer service, good selection, and great prices. I would definitely recommend stopping by if you are looking for Under Armour gear.”
“We stopped by the New Balance Outlet during Juneteenth weekend, and it was a great shopping experience from start to finish!
The store had an excellent selection, great prices, and plenty of styles to choose from. Whether you were looking for athletic shoes, casual footwear, or apparel, there were lots of options available.
What really stood out was the customer service. Every associate we encountered was friendly, welcoming, and eager to help without being pushy. It's refreshing to shop somewhere that truly values its customers and creates such a pleasant shopping experience.
If you're looking for quality shoes and apparel at outlet prices with outstanding customer service, I highly recommend stopping by. We'll definitely be back the next time we're in the area!”
11AM - 7PM
10676 Emerald Coast Pkwy W, Destin
Shoe Stores
“We had came in on Sunday with a situation that needed help, I could not have asked for better service from the young man Josh. He handled me and my husband’s problem so well and we ended up buying a lot more than we should have haha! Will definitely be back in next trip to Destin.”
“Kerstin W, the Store Manager at Silver Sands Outlet Mall, is absolutely phenomenal! Her expertise in the Clarks brand is unmatched—she knows the products inside and out and goes above and beyond to ensure every customer finds the perfect fit. Her friendly and professional demeanor makes shopping a fantastic experience. If you're looking for top-notch service and expert advice, this is the place to go! Highly recommend!”
“Kurt & Haley are awesome!
I’ve been in this store a few times when visiting the area; moving to FWB now and I’m sure I’ll be a regular. J&M’s great fitting jackets, shirts and super comfortable dress shoes… right here by the beach. ?️ ??”
“Knowledgeable and friendly team members! As soon as we walked in Richard and Kailey welcomed us and asked if we were looking for anything particular. I was looking for Noosas. Instead my husband found a pair of Nimbus at such a great price he bought two! Richard was so helpful at check out and thanked us for shopping with them. We'll definitely return the next time we're in Sandestin.”
“The staff was friendly and definitely more helpful than most shoe stores. They guided us through our purchases and even taught us a trick to make our shoes more comfortable.”
“I swing into Tory every summer to pick up my new sunglasses of choice. This is super fun and they most generally have a good selection. This year I couldn’t resist the 70% deal and got a purse too. The employees are always helpful and a few years ago they hooked me up with the text option. When the new catalog comes out they text it. I can buy from home in MO just by sending the pics back of what I’d like to know more about. They tell me the prices and sizes (if it’s shoes) available. I’ve done this several times. Bc at the outlets when it’s gone it’s gone and when we go at the end of the season a lot is picked over. Just ask when you’re in and you can get your personal shopper too!
Parking is plenty. Hours are good. Go find yourself something pretty.”
11AM - 7PM
4341 Legendary Dr Ste D111, Destin
Shoe Stores
“Had an amazing experience in this store! Logan was more than helpful on helping me look for shoes I was interested in that fit my shoe size. He was also very knowledgeable with all the specials going on, helping me save $100!
And Mandy’s energetic and sweet attitude was amazing especially while she was helping me around the store to help me pick out my ideal shoe for vacation. She was a delight the moment I walked into the store. 10/10!”
“The prices seemed fair for brands I know like Sofft and Born. Lots of pink clearance tickets. This reminded me of a Famous Footwear. I didn't find anything but my boyfriend bought a pair of Nikes for $50.”
“Great store. Lisa, Sylvia, and Lilia are amazing. We drove from 30 mins away(freeport). Their computers were down and the store was temporarily closed. They did an exchange through the door for the right size. Saved our day. Thanks.”
“Gigi was an absolute pleasure to work with!!!! This young lady was extremely knowledgeable and so friendly! She suggested so many options that I would not have considered. She is the kind of employee that deserves to be recognized.”
“Very professional and polite. Several associates asked if I needed assistance throughout my time shopping and the cashier was very friendly. Great shopping experience!”
“I brought my boys in yesterday to get new Crocs. My youngest (7) had been so excited to get the red tie-dye ones. We bought the next size up from what he currently wears (he was in a 12, and we purchased a 13) and left the store thrilled.
As soon as we got to the car, he put them on, but immediately started crying and kicking them off. He has some sensory issues, and despite multiple tries, he couldn’t tolerate the feel of the new Crocs. He had been looking forward to them for so long that we decided to go back to the store and try the same size as his old ones.
When we returned, Ishmael offered to help. I briefly explained the situation, and he had my son try on the size 12s. He gently talked with him about what felt good and what didn’t, then quietly swapped them for the 13s—without mentioning they were the same pair he had previously rejected. My son put them on and immediately loved them. Ishmael had him walk around the store to be sure, then turned to me and said something like, “Didn’t you come by earlier and buy this size? Sounds like that pair is waiting for you at home.”
We went along with it, and when we got back to the condo, my son put on the original size 13, completely happy and comfortable. Ishmael saw that my son was stuck in a rigid mindset and found a compassionate, creative way to help him through it. He could’ve just made another sale, but instead, he solved our problem. We’re so grateful for his kindness and insight.”
“I was helped by Ashlee today & she was great! She helped pick out a hat and shorts when we were indecisive. She listened to exactly what we were looking for.”
11AM - 7PM
4224 Legendary Dr, Destin
Shoe Stores
“As Destin locals, we had the best experience shopping here at Sunset Shoes. The staff was super friendly, helpful, and patient with me as I was trying to figure out which shoe felt the best and would be the best for me. Huge selection of shoes and clothes and I will definitely be back to return shopping.”
“The customer service at the Destin White House Black Market store is exceptional and rare. They are so helpful, and yet not pushy at all. It's obvious what lovely people these folks are because of the wonderful atmosphere and genuine smiles each and every time I'm in there. What's not to smile about though when you get to present gorgeous/timeless fashion to your customers. This winter's collection is absolutely gorgeous and figure flattering as usual. Love this place and the friendly people who work here!”
“My Husband and I went to Sandestin Cole Haan and met This Bubbuly Young Lady Named Sonnie. She was So Helpful and Attentive to Our Needs. I just wanted Everyone to know that She’s More Than Five Stars!!!!!”
“The Carter's at Silver Sands outlet is fabulous. I went into the store and Bailey helped me. She was very personalable and she listened to what I needed and was very helpful in assisting me. It was a very fast and efficient process. I knew nothing about babies clothing and she eased my overwhelming sensation. Thank you for a wonderful experience.”
“Jannah the manager is amazing!! I went in there looking for a choice of either white converse or pink ones for my Megan Moroney concert and we talked about the white ones and she recommended that it would be the best choice and she was 100% right I repainted the red rib with acrylic pink paint to match the concert color and it’s amazing 100/10 highly recommend🩷”
“Ordered a pair of shoes online, ended up buying a size smaller than needed, a big thank you to Mr. Julius, Store Manager, for checking to see if they had the right size in stock and got them for me.Will be returning for future business.”
“Awesome shoes! Expensive but totally worth it. High quality and amazing on your feet. Will last for years too. Sales person was very friendly, highly professional and knowledgeable. Measured our feet and found perfect size for each of us. Your feet will seriously like these shoes and they're great for the health of your feet and body. Also feature high quality handbags with great discounted prices.”
11AM - 6PM
4130 Legendary Dr, Destin
Shoe Stores
“Amazing, they have clothes for all ages and styles I feel like. their service was great too! I was helped by 2 ladies. This is definitely one of my fav places now”
11AM - 7PM
4327 Legendary Dr, Destin
Shoe Stores
“Mick is a great associate!!! She was so helpful, sweet, professional and attentive! Everyone on her shift was wonderful too! But special shoutout to her being so patient with me! Haha”
“My recent visit to JD Sports in Destin on 8/3/25 was chaotic. Customers were yelling at overwhelmed associates who were doing their best, and management was nowhere to be found. We almost walked out until until one of the associates, Gavin stepped in. He immediately helped me and my family, listened to our needs, and offered clear, helpful options. For someone so young, his professionalism and calm under pressure really stood out. He absolutely deserves recognition.”
“I had a wonderful experience shopping at this location of J. Jill. The two ladies who helped me were Shelby and Michelle. They were extremely kind, friendly, and helpful!!! We talked comfortably and casually. They helped me find exactly what I wanted! I came in after dinner, around 7:15 p.m., and they stayed open a few minutes past closing at 8 pm to help me checkout.
I highly recommend this location and these kind ladies. The store was clean, well organized, and aesthetically pleasing.
I don't understand the other reviews' complaints about the staff being unfriendly. The two ladies I met were very kind to me! I always believe in being kind to everyone and have found in most cases that if I am kind to others, they usually reciprocate. ?
I highly recommend this store and am very grateful for the help that Shelby and Michelle gave me!!”