Avis Car Rental in Sarasota receives high praise for its exceptional customer service and friendly staff. Many reviews highlight the owner and team, particularly Kris, for going above and beyond to assist customers. One reviewer described a last-minute truck rental experience where Kris quickly found a vehicle to help with storm damage. The staff is noted for their patience and understanding, especially with out-of-state customers who may not be familiar with rental procedures. Families have found freedom and joy through Avis rentals, enabling them to explore the area after long periods without a car. The rental process is described as simple and efficient, with easy navigation to the location. Customers appreciate the personal touch, feeling welcomed and valued, making them eager to return for future rentals. Overall, Avis Car Rental is recognized as one of the best in the country, offering a combination of great cars and outstanding customer service, making it a top choice for those in Sarasota. The team's commitment to making each experience pleasant and accommodating stands out, with many customers expressing a desire to give more than five stars for their exceptional service.
I was stuck while my vehicle was being repaired and the staff came through for me and provided a rental for me. Kris, Hector, Gordon, and Rick were all very professional and helpful. New, clean vehicles; will definitely be back!! Thanks everyone! 👍🙂
July 2026
Kris was working and as usual her customer service is above and beyond. Always a pleasure doing business here
July 2026
I have used this location several times and have always been impressed by the staff. They've always been friendly, helpful and polite. A lot of other locations don't try nearly as hard as these folks.