Best Buy is a well-maintained store with a friendly and helpful staff. Customers appreciate the cleanliness and the variety of electronics available for browsing. Employees are courteous; for example, a staff member helped load a TV, which was much appreciated. However, experiences after purchase vary. Some customers have faced issues with product quality and missing components, such as a missing power cord on an open box TV, making testing difficult. Efforts to resolve these issues often involve multiple calls and trips, sometimes requiring customers to visit the store again, which can be frustrating. The store's inventory may be limited, with demo items often damaged and not enough stock for customers. Parking can also be a concern, as the lot is sometimes too small for the store and neighboring businesses. Service at the front checkout can be slow, especially when staffing is limited, leading to long lines and delays. Customers seeking assistance, like unlocking cases or obtaining specific items, have experienced long wait times and unfulfilled promises from staff. Overall, while the store is clean and staff are friendly, challenges with product availability, post-purchase support, and staff support can impact the shopping experience.
Very helpful identifying how products work and their capabilities. They know where everything is in the store.
December 2024
This best buy isn't in great shape. All the demo stuff is always destroyed and they never have enough stuff for the customer level. The parking is also not really large enough for this store and the neighboring stores.
September 2024
It's a chain Best Buy....but the staff is very nice and knowledgeable here.
