Firestone Complete Auto Care in Sarasota, FL has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the reliable and efficient service provided by the experienced team, who are willing to explain repairs and keep vehicles running smoothly. The location is convenient, with many clients choosing it for their regular auto care needs, and some credit the store’s credit card for making payments easier. Staff members are often praised for their courtesy and quick service, such as promptly replacing tires and assisting customers in urgent situations, sometimes even at no charge. However, some reviews express frustration with past experiences, citing issues like unnecessary or incorrect repairs, such as a costly brake replacement that did not fix the problem, and missed suspension issues that led to further damage. There are also concerns about repair quality, with some customers feeling they were overcharged or that repairs were not properly done, leading to mistrust. Despite these negative experiences, many customers remain loyal due to the store’s good service, timely work, and the availability of financing for major repairs. Overall, Firestone in Sarasota is known for friendly staff, helpfulness, and a commitment to keeping vehicles in good condition for local drivers.
Repair was done exactly to the estimate and on time. My appointment was perfectly executed. I have no complaints. I appreciate the nationwide warranty on my repairs as I drive long distances as a rule.
December 2024
been client for decades, mainly because of their credit card, good service, use shady tree mechanics 1/2 the time, finance major repairs, close by, timely, good service
July 2024
Courtesy and efficiency are reliable there. I have been going there for years, and they complete jobs efficiently and gladly explain them if asked. They have kept my car running well with a minimum of wait time.
