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“Brenda , the owner of this Postnet on Clark Rd , is the perfect example of how to run a customer service business.
She helped me a couple times with issues
transferring my address and never made me feel rushed or that I was imposing on her time.
A.I. should use her as the model for all future Post Net locations.?
Wish I had moved my mail to Post Net years ago. Thank you, John”
“I had to return Frontier Communications equipment for an account that wasn't mine. First time so I wasn't sure how to go about it. Frontier sent me a QR code and said take it to UPS. I picked this store and the young man who helped me knew exactly what to do. He was professional, efficient and pleasant.”
“I just want to thank you all for your impeccable service. Absolutely amazing folks. My package was to heavy & you came to my car to get it. You have done it more than once. There is such kind energy, in this specific UPS. By far my favorite.
Be blessed all of you!”
“I just met Maria this morning at pack and ship. She was incredibly helpful and patient with me as I didn’t have all of the address details I needed to send a package. She worked with me and gave me sound advice and helped me find the best carrier to get my package to its destination safely and efficiently. I’ve never experienced such great customer service! I really appreciate you! Thank you!”
“I had to ship something off last minute and I got excellent service. I was in such of a hurry and it was great that I was able to get in and out without compromising service. I will definitely be coming back for my packing and shipping need!”
“I went to drop off a package and realized the store JUST closed. I left but shortly after, a very nice woman came out of the store to find me and told me she would be happy to process my package...THAT IS CUSTOMER SERVICE and it is appreciated. Well done!”
“Been to many UPS stores living thru out the US and this store is by far the best I've ever been to. Very friendly, No negative attitude, ALWAYS willing to help. Even with long lines at Christmas people there are not frustrated etc.”
“This is by far the best UPS Store in Sarasota. The employees are very nice, and try to help you with all your packaging needs. I've had awful experiences at the Paradise Plaza UPS, and would not recommend that store. They overcharge, they were rude, and always rush rush. Stay away from Paradise Plaza UPS! Go to this one instead. You'll have a much better experience!”
“Staples has been an easy and budget friendly approach to maintaining supplies for my home office. Unfortunately, accessibility continues to be limited by store closings. I am imagining that Amazon is making it difficult for Staples brick and order to remain open. I’d sure like to see a pushback. Don’t know if it’s economically feasible”
“I was in and out in no time at all. The gentleman that was working was fast, courteous, and efficient. I appreciated this even more on a Friday afternoon while on my way home from work. Thank you!”
“Walked in the store and saw a line of people to be waited on and one clerk. I anticipated being in line at least 20 minutes, but before I knew it I was next in line. The amazing young man behind the counter worked so efficiently, answered each customer's questions with a smile. I was back in my car in less than 10 minutes. This young man's name is Roman, and represents that store so professionally. It was great experience.”
“THE BEST SHIPPING PRICES AROUND!!!!!! Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.”
“Excellent experience! I ended up staying a bit after hours and the gentleman continued to be professional and courteous. He gave different options for a package that needed to get to Canada a.s.a.p.! He went above and beyond to get our package on its way before the Labor Day weekend. I would definitely return!I appreciate his assistance very, very much!!!”
“I just had a great experience at this UPS store returning for items to Amazon. An employee named Kyle, who seemed like a manager or a crew leader was incredibly helpful handling a few things that were complicated and confusing about the Amazon returns. I am a pretty tech savvy person, and even I was confused, but he navigated it perfectly.”
“This location is the best! All the employees go above and beyond with great customer service. Matthew was especially helpful with a label that was misbehaving.Thank you!”
9AM - 5:30PM
5824 Bee Ridge Rd, Sarasota
Shipping Centers
“Incredible customer service, very personable and respectful. I truly appreciate your professionalism, and continued help even when I was over in the Middle East. You are true to your word, and I am grateful. Thank you.”
“The girl working really tried her best to help me and needed help as I am disabled and was in pain. Thank you for being so nice, I can't remember her name but she's a pretty african american young lady. ♿?”
“This is hands down my favorite UPS store. There is parking right up front, little wait time and the staff are friendly and helpful. You can tell they enjoy their job and the place gives off a good vibe. Ken the owner is approachable and remembers his customers.”
“Worked With Ashley, helped me with a last minute print Job, customer service on another level. The reviews for this location don't seem great, but they will be improving if everyone is as helpful as she is. Thanks!”
8AM - 6:30PM
8388 S Tamiami Trail, Sarasota
Shipping Centers
“We have been going to this UPS store for a while now, since we live in Golfgate Woods. The owners are wonderful & TINA has always taken great care of my wife & myself... She is wonderful, always helpful professional and efficient!!!
Am & Kimberly Mejia”
“Many thanks to the UPS store staff, I received a package that was not mine and opened it, when I realized it was not mine, I took to the UPS store and left it there. Once I got home, and checked for a package that I was waiting for, I realized that my package was checked off as delivered. I called the UPS store and Cara was very helpful! She took a picture of the label and sent to me so that I could contact the store my items were marked delivered from. I have been to this UPS store several times and everyone is always nice, professional and friendly. I appreciate good customer service and this store has gone out of there way to help me more than once!”
“I received notification that my package was delivered, but unfortunately I did not receive it. I called this location and spoke to a very nice gentleman. He took my info and told me to check back in a few days if it still didn’t arrive. I spoke to our delivery person the next day, she diligently looked around our complex post boxes and still did not find it. She instructed me to call again. I called and spoke to the same kind gentleman, Jim. He went ABOVE AND BEYOND in my opinion. He found the package that was delivered to a sister complex and personally delivered it to me. Customer service at its BEST! Thank you so much!!!”
“Living in the UAE for the past 7 years, I have found that a lot of products from official brand websites weren't shipping to my country. I have been looking at many products in the skincare department in particular and found that most US skincare brands were only shipping to the US. Dang! Many times, I wished I was living or had an address in the US so I could order anything I wanted online easily!Only a few years later did I find that there were companies specialized in forwarding packages to your country! That's how I found MyUS. The same day, I started ordering products from various US websites and consolidated all 7 packages to be sent together to Dubai, in the UAE.I have been very happy with the service that MyUS provided. Their interface is very easy to understand and use. It is updated almost in real-time when your packages are being delivered to their US address. Their cost structure is very transparent and I love the fact that you have many options for the services that you want (fast delivery, shipment with or without original boxes, duties pre-paid or paid upon delivery, the list goes on). I paid for DHL Express delivery (which was almost the same price as regular service) and my package came in just 3 days (all the way from the US to the Middle East)! The whole experience was seamless.However, there is one negative point that I need to address. During the whole process, MyUS charged me 17 USD on my credit card without any heads up. Only after I sent them an email, they explained to me that this charge was due to an incomplete address for the package delivery from vendors to their US address. I had been informed, by email, that two packages came with an incomplete address but I was not informed, in those emails, that this would incur some charges. I know, for sure, that I had entered the full address for all my online orders. However, it looks like some vendors are not displaying the suite number when printing labels. I explained it to them and find it quite unfair to charge customers for vendors negligence.Other than that, I truly recommend MyUS if you're looking for a professional and reliable package forwarding service.Bonus point for the UK address that allows you to shop from European websites as well!”
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“I found this amazing store this morning and was helped by a young woman named Natalie who was friendly and professional and efficient and a pleasure to encounter. The store is clean and well organized and it is wonderful as a consumer to find places like this. They offer a wide range of services. I highly recommend the store to everybody, thank you”