Victra, a local Verizon Authorized Retailer in Sarasota, FL, is dedicated to providing the best experience for its guests. The store offers a variety of wireless devices, including phones, tablets, and accessories, with knowledgeable and friendly staff ready to assist. Customers have praised the staff for being respectful and efficient, especially during busy times. One standout employee, Lucy, received multiple commendations for her patience and expertise in resolving billing issues and setting up auto-pay. Another employee, Alex, also impressed customers with his ability to help despite being short-staffed. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way.
Great service from Lucy B! She was knowledgeable and very easy to work with! Thank you Lucy, you understood the assignment.
April 2024
Lucy was very kind and patient with me. She helped set up my new phone and was very fun to talk to.
April 2024
Knowledgeable, friendly/ respectful staff dealing w/ busy site and folks getting to, or from, hectic work/ Family schedules. Thank You for accessible site and efficient staff
