Verizon's Sarasota store offers a range of mobile services, including the latest 5G home internet and business solutions. Customers can conveniently schedule in-store appointments online or place orders for in-store pickup with options for free 2-day shipping and same-day delivery where available. The staff at the Sarasota location have received high praise for their exceptional customer service. Reviews highlight the helpfulness and knowledge of employees such as Marcus, Judah, Brad, Edgar, Isaiah, and Travis, who have been described as patient and personable. Customers appreciate the thorough assistance provided in navigating device and service upgrades, as well as the efficiency in explaining promotions. Overall, the store is noted for creating a rewarding and satisfying experience for its visitors.
Recently switched my phone service to Verizon. Another store made an error on my account and couldn't help me. Brad took care of the issue and gave some of the best customer service I've had in a phone carrier store. Would highly recommend this location if your considering Verizon. Ask for Brad he was great. 👍👍
February 2026
I walked in Feb. 1,Monday. Was having difficulty with my phone. I got Sarah Wolf the Senior Manager tohelp me. She went above and beyond. She was so kind and helpful explaining and fixing technical problems. I can't thank her enough.thank you again Sarah.
