“I needed a phone that had super important information from a couple years back, didn't expect to need the phone again so never fixed it. When I was requested for the information I brought my phone to Eric at Orange phone care and he hooked it up. Gave me a great deal on fixing the screen, but also fixed the battery as well with spare parts he had otherwise the phone still would not have worked. Pricing was fantastic, and also it feels good to know where to go if I have any issues with my personal cell phone or many of the mobile phones my business / employees use.”
“Hail Mary! ? Joe is fantastic! I found myself in a tough spot after my phone was run over and completely destroyed. I reached out to Joe on January 26th, and even on short notice, he was able to give me three different options for retrieving my contacts and files, along with estimated time frames. I chose the same-day option, which involved transferring my mother board to another phone of the exact same model. The prices were fair for the convenience and peace of mind. The team is very knowledgeable, and their customer service is excellent. Joe was both informative and friendly. I would recommend this place a hundred times over!”
“Olivia is just amazing from walking in to the store all the way to helping me with a new phone and all my information on my old phone, I so appreciate of her may God continues blessing her with a warm heart and kindness number one”
“Brie and James were amazing!! I had to add a line and move my phone numbers around and they were super patient and made sure it was done correctly. I would recommend this location to anyone.”
“Both Nerex J. and Chloie J. are both geniuses. They guided me with their patience and kindness thru my ordeal of purchasing a new phone. They both are awesome enough to be your leaders. I hope everyone in the boost family are aware how special they are. Thank you.”
“Anthony was very helpful in transferring my phone service from t mobile to verizon. 5 star service . Thank you Anthony for your ability to answer all my questions and switch me over to a much better phone company,verizon.”
“Super friendly staff I was able to get everything I needed and they guided me through everything. Oscar and Dylan are superb at handling business. They will help you to the best of their abilities and if they can’t fix it they will get someone who can. Definitely recommend going here and ask for them to help you. :) 10/10 experience”
“Jimmie handled my stressful problem with a smile and calming presence. Definitely an excellent employee who needs to be recognized. The store was extremely busy and he handled everyone as if we were the only one there”
“Kylie and Mel the manager are amazing. They do so much and deal with hard customers. They have have so much patience and always helping customers, greeting them all and a lady accused them of going to the break room for a second doing make up when they were looking for a charger for me . I am a witness and I don't like when people accuse when reps are doing their jobs.”
“Literally the BEST ATT experience ever and I’ve been with them over 20 years. She was so nice, polite and knowledgeable! She made it clear and easy, the whole process took less than 35 minutes! I got a brand new IPhone 17 Pro Max”
“James and his coworker were excellent and helped me transition my several phone lines to AT&T. It was an involved process but they were extremely patient, professional and kind. Would highly recommend their service!”
“I like Jamal's professional behavior. I love how he is helpful and can explain the product and what's going on. Explain the financial piece of it clearly I had very good results with him. I'm very pleased. He's polite. He is a good sales person and I'm very happy with what I bought customer service excellent. I also changed my internet to A T & T Jamal helped me with this also. It is now in my area. Thank you Jamal!!!”
“I had bought a new phone somewhere else, I was cornered at a super center . I need to learn to say no. Anyway, my back up and restore went bad. I took my phone to Dave and without hesitation fixed all my issues. I can not speak highly enough about this store. Trinity was an amazing help as well. I will Always Always come here with future upgrades and purchases!!!!!! Thank you guys for an amazing experience.”
“I never leave reviews but I recently bought a light blue iphone 17 from JEREMY and my experience was so overwhelmingly positive here we are. He was very helpful in finding deals and he was incredibly fun to talk to during the whole process. I’ve been to this store quite a few times and each time has been great, everyone is incredibly friendly and helpful”
“Word's can not express the Excellent Customer Service I received today from Joseph. The Epitome of Integrity his Customer Service was beyond reproach, his genuine willingness to help me, and every single Customer who walked through those door's was Excellent. Joseph is definitely an asset to Metro PCS.
Thank you Joseph, Evelyn”
“Absolutely amazing experience. From the first phone call to purchasing, setting up my new cell phone James was totally on point every step of the way. Very professional, patient and friendly. 20 stars, y’all go see James at cricket wireless bellview in south Daytona Beach for all your cell phone needs?”
“This review is for Jay, specifically. He gets 5 stars. He went beyond what was expected.
If you come to the store, bring your patience with you. Be nice to the people behind the counter. Metro only schedules one employee on Sunday. They should really have 2 people working the counters at all times. It's unfair to everyone.
I was lucky enough to work with Jay. He has been with the company for 10 years, and there is good reason why. When it was my turn, he exceeded my expectations. He set up my new line and phone, got my tablet working and provided a customer service experience that people could really learn from. It's all about how you talk to people. He controlled the room while managing each issue, one at a time.
I have been a customer for a while and I will stay here because of service like that. Thanks, Jay.
-Julian”
“I went to the Holly Hill location because it was close and where I bought my phone. I had a software issue from a spam download. A nice lady named Bianca was working. I explained what I knew, she took my phone, and completely resolved my very frustrating issue...Thanks again Bianca!!”
“Kat was amazing she was able to help us today!! She was very knowledgeable and friendly I would recommend her to everyone and I’m going to tell all my friends to switch to boost and go to Kat”
“My experience at this location was top tier, the gentleman working at this location on 5/5/2026 was professional knowledgeable and really had good customer service; I will rate his service 5 stars ⭐.
Thank you for helping me with the problem regarding my baby’s tablet , I appreciate you! Sincerely! !”
“Went in with a cell phone Sim card issue and the rep fixed it quickly at no cost. We considered a phone upgrade and he showed all the pros and cons of upgrading very professionally.”
“Sky was amazing! This employee fought for me. When I switched to a new phone my son gave me she made sure I was going to be able to get me to be able to stay on my same plan. She had to even explain to a supervisor that is what we were told before the update even though we were lied to by the (partner). Thank you Sky for standing your ground and telling them that’s not how you treat your customers! Well done. Love this store.”
“My Mom got a new IPad and was unable to download her games due to an old email associated with her Apple account. Robert at this store was able to get this done for her! He was very professional and courteous. Would highly recommend this store and Robert to anyone!!!!!! If I could give more than 5 stars I would.”
“Very friendly staff always taken care of my concerns and changes to my account. Just got 2 new phones and made some changes was in and out in 30min excellent service”
“I had an absolutely incredible experience with Kaylee at T-Mobile when I faced a phone emergency. My old phone suddenly died, and I was left without any means of communication. I walked into the store feeling anxious and frustrated, but Kaylee's exceptional customer service turned my day around.From the moment I explained my situation, Kaylee was attentive and empathetic. She immediately assessed the issue and wasted no time in finding a solution. Her knowledge and expertise were evident as she guided me through the process of selecting a new phone that suited my needs perfectly.What truly stood out was how Kaylee went above and beyond to expedite the entire process. Despite the urgency of my situation, she remained calm and composed, ensuring that I didn't feel rushed or pressured. She swiftly handled all the paperwork and technicalities, making the transition to a new phone seamless.Kaylee's professionalism, patience, and commitment to excellent customer service were truly remarkable. I left the store with a brand new phone and a smile on my face, thanks to her exceptional assistance.I cannot thank Kaylee and T-Mobile enough for their outstanding support during my phone emergency. It's rare to encounter such dedicated and knowledgeable staff who genuinely care about their customers. Kaylee deserves all the recognition and praise for her stellar service. She turned a potentially stressful situation into a positive experience, and for that, I am truly grateful. T-Mobile is fortunate to have Kaylee as part of their team, and I will be a loyal customer for life because of her outstanding service.”
“We went into this location and as soon as I walked into the store Kaitlyn was working with another customer, she was so full of knowledge I knew we were in the right store , my husband dropped his phone, cracked the screen so we needed a new phone she hooked us up right away, we're not so tech savvy but she took the time to help us and answered all our questions!!! So 5 star service Kaitlyn, thank you bunches and Metro PCs she deserves a raise 👍👍”
“My mother-in-law took her old phone to unlock for me.
She said there was a really kind, hardworking man worked on the phone for an hour and made it work for me. I am really grateful for him. 👏 ❤ thank you to the man 🧍♂ AND my mother in law.”
“Dayton was amazing and was very patient with us and helped us transfer all three phone I would 100% recommend him and metro in general they have amazing service!!!”
“Brianna Took really great care of us. We are very excited to be going home with a new iPad watch and 17 Pro Max. I don’t know if Brianna is here every day, but if she is take advantage and work with her!”
“I had an excellent experience at Metro PCS on Ridgewood South Daytona with Kaylee. She went above and beyond to help me activate my phone, which had a security lock on the SIM card via Spectrum. Kaylee provided exceptional service, demonstrating her extensive knowledge of cell phones and carriers. I also took advantage of a great promotional deal—three months at a reduced rate—and the regular package is quite reasonable. Thank you, Kaylee, for your outstanding assistance and friendly attitude. It was truly a pleasure!”