Gerber Collision & Glass in St. Augustine on State Road 16 provides high-quality collision auto body repair services with a focus on customer satisfaction. The shop offers free written estimates and repairs all makes and models, backed by a National Lifetime Guarantee as long as the customer owns the vehicle. Customers consistently praise the friendly and helpful staff, including receptionists and estimators, who are described as kind, professional, and dedicated. Many reviews highlight the team's willingness to go above and beyond, such as repairing minor damage at no charge and assisting with insurance claims by contacting insurance companies directly. The staff's excellent communication and positive attitude help to reduce customer stress during what can be a difficult situation. Workmanship is highly regarded, with repairs often completed ahead of schedule and to a high standard, leaving customers very satisfied with the results. The overall experience at this Gerber location is described as exceptional, with employees being recognized as outstanding and deserving of recognition. Customers feel confident in recommending the shop for collision repairs, appreciating the courteous service, quality work, and the effort to make the process smooth and stress-free.
My whole experience here was phenomenal. Kelly at the front desk was very helpful and informative. Adam my estimator was very knowledgeable, I left feeling fully informed with all my questions answered. Something that I had been dreading deal with turned out to be a quick and easy process that was made possible by Gerber!
March 2025
Great experience here. Adam was the best. My car looked good as new
January 2025
The customer service and communication was amazing.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
