VyStar Credit Union has built a strong reputation for excellent customer service over its 70 years of operation. Many members appreciate the knowledgeable and patient staff, such as Sonia and Camelia, who go above and beyond to help with a variety of banking needs. From setting up business accounts to assisting with mobile app access, the team is described as professional and reassuring. Customers have highlighted the ease of transactions, even in challenging situations, such as managing expired cards or large cash deposits from events like cookie booths. While some reviews mention frustrations with the IT system and concerns over the organization's focus, the consistent praise for the staff's dedication and helpfulness reflects the credit union's commitment to improving members' financial lives. Overall, VyStar is recognized for its friendly service and the ability to make banking easy and accessible for its members.
Sonia assisted in setting up custodial accounts for my children and was wonderful!
May 2024
Sonia is a very pleasant person and gets the job done! Excellent work!
May 2024
I came to make a withdrawl today and the teller I had took great care of me and she was so sweet and very helpful. She asked what it is she could do for me and went above and beyond to help me. Camelia is awesome!!!
