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8:30AM - 5:30PM
10980 Oak St NE, St. Petersburg
Apartments
“I truly enjoy living at this apartment complex. The grounds are absolutely beautiful and always well maintained, which makes coming home a peaceful experience. Most importantly, I feel safe and comfortable here, which means everything. The atmosphere is calm, welcoming, and feels like a real community. I’m grateful to call this place home.”
“I had a great experience with the maintenance team, Yociel and David were incredibly fast, professional, and helpful. They responded quickly to my request, fixed the issue efficiently, and made sure everything was taken care of properly.
They were also respectful and friendly, which made the whole process smooth and stress-free. Really appreciate their hard work, thank you both!”
“I’ve been living with them for a year and my lease was up and knew that I wanted to stay with them. Now it’s been 2 years been up and down with my financial situation, But everytime I ask them for help or some more time. They help me. And they work with me. Jerry recently just helped me out. And he was so helpful . So great. Everytime I called him he answered on the spot and made sure to help me until it was settled. So thankful and grateful for their help and most importantly grateful for Jerry’s help.”
“I really enjoyed living at the Exchange and would encourage others to consider it as well. It’s extremely walkable to Downtown but enough removed that you don’t hear the loud bars. The pool and other amenities are very nice. I would have renewed my lease had I not been leaving St. Pete altogether.”
“I've read alot of negative reviews and just like any other establishment, people will leave bad reviews when something does not go their way or even get fixed immediately. I personally like to get my own opinion/view on things/others and with that being said, I've had a fine time here at St Charles row & I'm looking forward to resigning my lease for another year. No, this property isn't perfect, its an older place but I can say that the maintenance team does work hard and fast to handle any issues. The office staff is nice and helpful as well. They even have a new property manager who seems like she cares and is for the community/tenants. Get your own view..”
“5 stars not so much for the complex but for Andres himself! the main person that has made my living experience here better has been Andres in the leasing office. He's the kind of guy who you can go to for anything & he'll do anything he can to help you out. He's been so accommodating & kind and really wants to see the residents happy”
“One of my favorite places I’ve ever lived. It’s aesthetically pleasing + clean, the amenities are great (the pool is incredible!), and the location is top tier. So close to everything! I can walk to Starbucks, the gym, the grocery store, and so much more. It’s also pet-friendly, and the property management team is so nice + easy to work with. Highly recommend!”
“It took 3 visits for the maintenance person to fix the balcony door problem. All good now.
The floors were not clean. The kitchen cabinets on the outside were not clean. There were many greasy areas around the stove The walls and baseboards were clean and freshly painted. Balcony was very dirty. I am pleased with the size of the rooms and closets. Kitchen lighting is a bit dim.”
“I lived in the apartments from 2019 until 2020. I moved from Ohio. The landlord and office staff were very nice. The apartment was clean and I never had an issue with any bugs. The only issue I had were the so- called church folk that lived in the building I lived in. They were very noisy and weren't personable. The claimed to be church filled, but were all phony as two dollars bills. I know management couldn't control that. Those people are the reason I moved. I know the young lady that lives in the building I once lived and she told me how judgemental they are and apparently still the same. Otherwise, my experience with management and the staff was great. No problems.”
“I like the place, staff & management, it's just the occasional doofuses that live here and think it's ok to go to the pool area at midnight and have a party. Completely clueless and very obnoxious.
The pool is supposed to be closed at night, but they don't list on the property's site the number to call or what to do. Hence 4 stars.”
“Have nothing but good things to say about the place, my living experience here was good an for the price can't complain at all. Maintenance was always done in decent time frame.”
“Absolutely phenomenal place to live. Management is quick and efficient with responding to any issues, Maintenance shows up less than 24 hours after a requested made, the overall facility is always kept clean. The policies and regulations that you may hear some complaint about are actually favorable for people who want to live in a clean, friendly, quieter (but not boring lol), lifestyle. So many options for floor plans, And all of them make for a comfortable apartment! The leasing agents are phenomenal as well.”
“I moved in last weekend and was really impressed by the customer service and quality of my unit I received after reading reviews. Brie and Cody (leasing office) went above and beyond to help make my move in process as smooth as possible, Miguel and Anthony (maintenance team) also went out of their way to introduce themselves and show me around my unit and double check everything was up to their high-standards. I am really looking forward to living here and will update my review as needed.”
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“⭐⭐⭐⭐⭐ Exceptional Customer Service Every Single Time
Patty Brewer is truly the best of the best! I take care of my grandmother, and we’ve lived in this complex for the last 3½ years. Throughout all that time, Patty has been consistently attentive, kind, and quick to help with anything we’ve needed.
Her level of care goes above and beyond what you typically see. She doesn’t just do her job — she genuinely looks out for the residents, and it shows in every interaction. Whether it’s helping my grandmother with a concern or making sure things are taken care of promptly, Patty has been a constant source of support.
We are so grateful for her. If every community had a Patty, customer service would be on a whole different level. She is truly exceptional, and the rest of the office staff should take notes! ?”