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“This store is amazing. Zoraida P was extremely helpful and very knowledgeable (you can tell she has been doing this for a long time) and got everything done for me despite all of the issues we were having. She took her time with me and she genuinely cared about what I wanted. It didn't feel like she was trying to sell me extra stuff. She was absolutely wonderful. I've been with T-mobile for 15 years (previously sprint) and I cannot think of a better experience than what I had with Zoraida yesterday. Service was 20/10.”
“Had a fantastic experience thanks to Nathan! He helped me upgrade my broken phone and made the entire process smooth and stress-free. Nathan was incredibly attentive, friendly, patient, and knowledgeable. He took the time to explain everything clearly and made sure I understood each step. The store was clean and well-organized, and the whole process was easy from start to finish. Highly recommend asking for Nathan if you visit—excellent service!”
“Many kudos to Angela, at the ATT store on Big Bend, Riverview. I needed a new phone and she was very knowledgeable and helpful in meeting my objective. We arrived early and maybe 15 minutes after we were in the store, about 5-6 other customers walked in. Unfortunately, she was the only one there. Most people understood that, but there's always that one person. Angela was very professional, greeted each person as they came in, explained she'd get with each of them as soon as possible. She assured them someone was in route. She applied the screen covers to 2 phones and began the transfer process. I asked how long it would take, she said about 30-45 minutes. I asked to leave them, so she could help someone else. She said ok. We left, so grouchy lady could get serviced and returned about 2p.m. She was still greeting with a smile and totally professional and courteous. The other person had arrived and there were no more customers. Her coolness under stress is commendable! She is meticulous with her work and I appreciate that. Everything was ready to go. I look forward to seeing her again. It was truly the easiest purchase, transfer, and time i have ever had purchasing a new phone. Many thanks and kudos to Angela!”
“I can’t say enough good things about Paul at the AT&T store in Apollo Beach. From the moment I walked in, he showed a level of intelligence, professionalism, and competence that you just don’t see often anymore. He knew every answer before I even finished the question, broke everything down in a way that made sense, and made the entire process feel effortless.
Paul didn’t just help me—he took ownership of the situation. He anticipated problems, solved them immediately, and made sure I walked out fully taken care of and confident in my service. You can tell he’s not just knowledgeable; he actually cares about doing things right.
If every store had a “Paul,” customer service everywhere would be on a whole different level. AT&T is lucky to have him, and I’ll be recommending this location to everyone I know.”
“AT&T just needs more people like Chris. Thank you for everything you did for our family, we appreciate you! He not only helped us upgrade, get our bill affordable, all with a great attitude, while managing multiple customers. Thank you, we appreciate you!”
“Mike Barnes was great! I called the store the day before I went in and he was very patient with me. He called several stores trying to get the phone I wanted. He had great phone etiquette. Very professional! He stayed past his shift working to set up my new phone the next day when I went into the store! Thank you! The other guys in the store was nice too.”
“Joanna is a awesome asset to the company her customer service is impeccable.And her knowledge of all boost products over exceeds the Wimauma or Ruskin location anyday.”
“I was having a problem with my sim card on my phone and Nija and Simone went out of their way to resolve this issue. They were very helpful in resolving this issue. I would highly recommend them and this store since it has what you need.”
“Paul was so helpful. honestly he kept me as a At&t customer because i was ready to leave. He was swift to act and make the situation RIGHT. its hard to leave a company that has ppl like Paul who go above and beyond for his customers and make sure you are set up the right way appreciate u so much pal.”
“Great customer service! Recommend this location, Daisy helped me remove apps that were taking up to much space on my phone and now it's working way faster !”
“I went to check my phone because my Bluetooth wasn't working anymore so Mr. Frankie helped me hard reset my phone and was nice enough to allow me to use a speaker to find out if the hard reset worked or not and it did.”
10AM - 8PM
10662 New East Bay Rd, Gibsonton
Mobile Phones
“These guys are the best. They have great customer service. They are really helpful and make you feel like you are apart of the family. Stop by if you need a phone or any other services.”
10AM - 8PM
3016 E College Ave, Ruskin
Mobile Phones
“I have a ps5 for around 6 years now. About 4 years ago it began to have problems with the hdmi input. It finally gave out on me last week and completely stopped working. Took it here and they replaced the port and it works great now, would recommend.”
10AM - 7PM
13157 US-301, Riverview
Mobile Phones
“Went in on a Saturday for a screen repair on my iPhone 14 Pro Max! It was done in 15 min! And was for a great price of $95, when Apple wanted to charge me 390. Thank you! Will definitely come again!”
“Honest Representation
Having been accepted into T-Mobile’s satellite beta program, I had to stop at a local store and chose the one near Publix on Boyette. I was greeted promptly and did not have to wait long for a representative to assist me. The gentleman had a well-kept beard. He was very honest about the service as I was under the impression it provided more communication than it currently does.
The store is in a good location with plenty of parking.”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
“People who work here are great and knowledgeable. Fast and friendly. they kept the checkout for cash and card and self checkout for card only. Only a couple lanes open depends on volume.”
“I went to cricket wireless today and had Yisel help me. She was very knowledgeable about everything and was so professional. I am so glad she was there to help me. I feel she did a amazing job and I feel peace of mind. Thanks for having her working for Cricket.”
10AM - 7PM
5646 FL-674, Wimauma
Mobile Phones
“Abi at this location is a ROCKSTAR! It took a while to figure out how to solve the new BoostOne (which I hate, btw) voice mail issue I was having but she did it! She is sweet, patient and helpful.”
“I want to thank Denzel for all his great help, he's such a great representation of this company and he was very knowledgeable, very caring and I appreciate him for his time and I would love for his company to know they did a great job hiring this gentleman THANK YOU again Denzel!”
9AM - 7PM
13166 US-301, Riverview
Mobile Phones
“While the staff was friendly and helpful, I was told they would charge me to migrate data to my new phone. I said I would do it myself using the Samsung Smart Switch app and was told they charge the $40 no matter what. I think that is very dishonest and fleecing the customer out of $40. I could have saved $40 by having the phone shipped to the house and avoided going to the physical store. I won't be doing that again. Everything else about my visit was good, but that extra charge left a sour taste in my mouth.
EDIT: Management reached out and offered to refund the $40. I upgraded to 4 star. It would have been a 5 star had I not had to reach out.”
“Think guys name was Ali , really helped my mom set up
voicemail in Spanish and he was able to switch back to English since no doctor could understand message to leave her appointment thanks guys .lady there helped a lot also , perfect!!”
“I give them 5 ⭐'s becuse they are the only place to buy almost everything you need, the prices are going up like everything else and there's never any help, the self check out isn't to bad, but some people just don't care about there jobs anymore....there shelfs are empty more and more, I guess the pick-up is doing great. I will continue to shop here.”
“Alex was amazing....He was very helpful and he worked with my disability...He was very understanding and fixed ALL my issues with my phone...I would recommend Alex to help anyone anytime...”
“Under new management, everything has been improve, they’re very profesional, helpful and provide great customer service; also great deals and knowledgeable staff, affordable promotions and they don’t try to rip you off like other Metros do.”
“This is the 2nd time I’ve bought an iPhone from Russell Cellular, both with great results. Tech “Anahi” managed the sale & set-up of new iPhones for my wife & I & we are completely pleased with the new phones & data transfer from the old phones. I highly recommend Russell Cellular.”
10AM - 8PM
13133 US-301, Riverview
Mobile Phones
“The manager Jojo and young lady that was helping us was great! She helped us get the best plan and best promotion for us. She was very knowledgeable about their products and answered all my questions for me. On top of that, I saw her helping her other employees right after she helped us, I can tell she’s a great manager and leader as she was making sure everybody was good. Multitasking the whole time we were there and answering questions from the whole team. Best experience I’ve had in a retail store! Will be coming back again to this store if I need anything and referring my family and friends to come to this location. A+ job Jojo! Keep up the amazing work!”
“If you are in search of a phone service or internet go see my guy Chris he is amazing was straight forward and helped me get the best value for what I'm paying for on my bill.”
“Such an amazing experience despite my original issues walking in. This location takes great care with each of their customers regardless of the wait time and even then they try to be as efficient as possible to prioritize time to the customer they work with individually. Special shoutouts to Sebastian and Juan as well as their highly professional manager Hazel, they each took great care of my special case and even made me feel like a part of their team working with them to find a solution. Truly amazing job on all fronts.”
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“Everyone in this store was extremely helpful, very nice and professional. I would definitely come back. Great customer service! Edward offers great customer service.”