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“Think guys name was Ali , really helped my mom set up
voicemail in Spanish and he was able to switch back to English since no doctor could understand message to leave her appointment thanks guys .lady there helped a lot also , perfect!!”
“Best cricket store I have been to. Edward is very knowledgeable and helped me with my 5 lines. Even mentioned a promotion they were having with hbo max. 5 stars I am happy with my cricket service again thanks to Edward.”
“I had the best experience at this store from Sebastian . He was very helpful and knowledgeable. Got us the best deal and saved us a lot of money . I highly recommend him”
“Adrianna was a doll! She took care of me with upmost professionalism and took care of exactly what I came for. She's also a great multitasker, who handles all of her customers with respect. I recommend asking for her when you visit.”
“I liked the customer service that Ty provided.
He is knowledgeable about the products and services being offered. I was able to ask questions and received helpful information and suggestions. Ty is friendly and courteous.”
“The last time we visited this store my husband had a bad experience with the previous staff. We recently came back to this store and met Avalon. She was incredibly knowledgeable. She educated us on various phones, was very clear on the trade in value of our current phone, and the costs associated with whatever phone we chose to upgrade with. We couldn't make up our minds on what phone we wanted to go with so we returned the next day and she set us up with the phone of our choice. Most importantly, she stayed 45 minutes past her shift to make sure that the sentimental voice memos and texts from my mom transferred through to my new phone. Thank you for everything Avalon.”
“I went to explore plans, and I ended up getting a very deal on 2 phones. Marshal was assisting me. He was entering the information in the computer, while his coworker Joe came and started transferring the data of the old phones to the new phones. The store started to get busy and another worker Michael came and finished the data transfer on the phones because the other two guy's were helping other customers. It was nice to see them work well together and help each out. You don't see that often enough.”
“If you need assistance with establishing quality cellular service and an expert with helping port your numbers from another service, this is the place to go. Matthew the store manager was amazing and the customer service was unmatched. This is the place to go if you need any AT&T service assistance. Fast and competent service that can’t be beat!”
10AM - 8PM
10662 New East Bay Rd, Gibsonton
Mobile Phones
“My husband and I went into the store for help with my Husband’s phone, it was dropping calls. Dylan, their sales rep greeted us warmly, and was eager to assist us with the problem. He was knowledgeable and really wanted to help us. He helped my husband troubleshoot and gave us several different options, not an instant “you just need a new phone.” After he spent probably an hour in total helping us while assisting his other customers as well, we decided to buy a new phone. He explained the options, helped us find our best option, along with finding the right case and installing a new screen protector that we purchased. Now, customers of cricket for over 2 years already, we will be staying with cricket and recommending them to our family and friends. We also need a new IPhone for our daughter and he advised us of a promotion that would save us some money. 110% effort. If you are thinking about switching or need an upgrade, go to the GIBSONTON store and ask for Dylan.”
“Samantha was a great help fixing two issues another stored created. She invested about an our on the phone and even gave us a gift for having a bad experience with metro pcs. We will definitely continue going to that store for all our needs.”
“I had the pleasure of being helped by Paige to fix a sim card issue with my phone recently. Paige was quick,knowledgeable, and helpful while fixing my phone. I also walked out with a better phone plan and Internet air which Paige talked to me about and also saved me money. Great customer service.”
“David is an excellent customer server. He taken the time and set up my phone. He never look at his watch he just concentrated on his job.He very professional and very respectful. I left very happy and blessed with his knowledge of the cell phone.”
10AM - 7PM
13157 US-301, Riverview
Mobile Phones
“I had brought my phone in to get a new charging port put in. The gentleman who helped me was very kind. Several times he even apologized for a wait which wasn't even long at all. Overall, the service here is beyond amazing, the price is far from outrageous, and if you have a simple issue then you should expect to be in and out fairly quickly if the place isn't busy.
Yet, when I did bring in my phone, it did get busy and I waited less than an hour to get my phone back. I would recommend going here highly.”
10AM - 8PM
3016 E College Ave, Ruskin
Mobile Phones
“I have a ps5 for around 6 years now. About 4 years ago it began to have problems with the hdmi input. It finally gave out on me last week and completely stopped working. Took it here and they replaced the port and it works great now, would recommend.”
“Visited this location for the first time a few days ago and I'm truly impressed with the patience and efficiency of the only person working there that day.He had a full store of people and handled it with tenacity. My family and I are appreciative of the service provided that day.”
“Drake at the Riverview T-Mobile location was extremely helpful. I brought in my phones for a trade-in, and he not only explained the entire process clearly but also helped package the phones so they were ready to be dropped off at the UPS Store.
He was courteous, highly professional, and attentive throughout the entire experience. Thanks to his outstanding customer service, the process was smooth and stress-free. I received A+ service at this location and truly appreciate his assistance.”
9AM - 8PM
13166 US-301, Riverview
Mobile Phones
“We purchased new iPhones. E worked with Michael. He was incredible….. took care of all the details we needed as we were trading in our older phones and adjusting our account to reflect changes in our needs.”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
“I went to cricket wireless today and had Yisel help me. She was very knowledgeable about everything and was so professional. I am so glad she was there to help me. I feel she did a amazing job and I feel peace of mind. Thanks for having her working for Cricket.”
“Me and my mama had excellent service with Ruth
Genuinely sweet and answered all of our questions I'd say give that woman a raise she's earned it ??”
“I purchased a new phone today from this location,yoan was the metro employee who assisted me I come to this location specifically because of my past experience buying from yoan back in December he was great then and even better now,very professional and very helpful,if u go to this location ask for him he will take good care of you,he went above and beyond,highly recommend this store because of Yoan,”
“Chris was extremely helpful getting me setup with my new phone and when I had to come back the next day because of user error, he fixed the issues in seconds. Highly recommend them!”
“Under new management, everything has been improve, they’re very profesional, helpful and provide great customer service; also great deals and knowledgeable staff, affordable promotions and they don’t try to rip you off like other Metros do.”
“Staff here is absolutely exceptional. Everyone was so nice and the young lady with the pink shoes that helped me was so refreshing. She had me laughing the whole time, took the stress I had about my phone away immediately!”
“THIS IS GRANDPA JOE LETTING EVERYONE KNOW THAT T-MOBILE EMPLOYEES AT THIS LOCATION REALLY HELPED MY WIFE AND I.
BOTH JULIE T. & JULES D
HELPED US OUT OF A REAL BAD PHONE SITUATION.
I PERSONALLY RECOMMEND THIS MOBILE STORE.
GOD BLESS BOTH JULIE T. AND JULES D.
GRANDPA JOE (CHIEF GUNNERS MATE VIETNAM VETERAN)
I HAD TO CALL ABOUT MY WIFE'S PHONE AND JULIE HELPED AND EXPLAINED WHY MY HAD 2 NUBERS. AGAIN THEY ARE GOOD INDIVIDUALS WORKING HERE.
GOD BLESS THEM.
ALSO THEY CARE SENIORS.”
“Clean store, Came in for an upgrade, Was able to get my bill reduced, And got a promotion deal. Did warn me it was going to take one to two billing cycles for promotions and changes to appear because I’m an existing T-Mobile customer.”
“Came in and Juan helped me with a Sim Swap to help dial in on the issues I was having with my phone. He was friendly, professional, and listened to the issue I was having, and helped me resolve it immediately. I was having a rough day before this, and the simple and friendly interaction improved my day ten-fold. Thanks Juan!”
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“Zach was super helpful and very patient with our concerns. We had a screen replaced and he was fantastic! Highly recommend using them for any problems with your cell phone. They also sell a bunch of phone accessories and speakers in store so go check them out!”