First Commerce Credit Union is praised for its quick and efficient service. Customers appreciate the friendly staff and comfortable waiting area. One client received prompt assistance with a card issue, getting a new card in just 20 minutes. Another highlighted their ability to get in and out within 9 minutes, allowing them to manage their time effectively. Overall, First Commerce Credit Union is recognized for its superb customer service and trustworthiness.
Lucy Whitehead in Collections was able to fix a real headache of an issue I was having with my auto loan and work out a solution to a months-long issue. She was knowledgeable and caring, and I super appreciated her help!
December 2025
My banking professional Nelisa went above and beyond to help. Thank you
March 2025
Received text about a purchase on my card. Called main office Verified it was not legit. Advised me to come to office. 20-minutes later, I was issued new card.......thanks FCCU
