Geek Squad offers repair, installation, and setup services for various types of technology at over 1,100 Best Buy stores. They are known for their attention to detail, as one customer appreciated that they took the time to diagnose their laptop's issue, in contrast to another business. The team is highly professional, providing honest and upfront information about costs and wait times for repairs. They have the ability to fix most makes and models of technology, regardless of where it was purchased. One customer expressed their satisfaction with the quick resolution of a wifi network failure caused by a lightning strike, with the help of a Geek Squad employee. Customers are likely to recommend Geek Squad's services to others due to their positive experiences.
During my time I was helped by Jon. Was excellent, and helped provide the best advice for the least spent. Was upfront and honest about all possibilities and was patient with my questions. Would recommend him! :)
April 2025
Amazing customer service! Luca was at the front desk and was able to assist me with ease. Highly recommend his brand of customer service.
September 2023
Excellent customer service.The entire team was highly professional and assisted me in resolving my issue with my surface laptop.Thanks for your effort and I'll be recommending your service to everyone I know!
