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“I just stopped in on a Saturday afternoon. It appeared the young man was working solo and there was a decent line of people with various needs and issues coming at him from multiple areas. He was professional and helpful to everyone in there with a calm and positive attitude. He’s an asset to your store.”
“The staff here is incredibly helpful!! When I had to return a package after moving and needed help printing a label and taping up my box they were very kind. Would definitely use this location again!”
“Outstanding service! The staff were friendly, knowledgeable, and always ready to assist with any inquiries. This location is well run and customer-focused. Highly recommended.”
8AM - 6:30PM
301 W Platt St, Tampa
Mailbox Centers
“After having a very disappointing experience at a different UPS location, I was pleasantly surprised at the attention and care that I received at this UPS location. I needed their notary services and they attended to me right away and notarized my documents. I had arrived there at 6:05 PM and they closed at 6:30 PM, and never once did they rush me. I had gone to a UPS on Howard Street, which had said the notary services were there until 6:30 PM, and when I arrived at 5:15 PM, they said that the notary person had left, I was so disappointed! (Do NOT go to that other UPS!). This location more than made up for it!”
“Came in with 3 confusing returns and Alexes helped me with getting them sorted out. She made a complicated process as easy on the customer as possible. Thank you Alexes!”
“Very convenient that this location is open later than most in the Tampa area, I went 7 days before Christmas and it was peaceful, staffed with 3 employees, no line & excellent customer service! I wish I could remember the guys name who helped me, it was Wednesday, 12/17/25 @711pm. Upbeat and courteous!”
8AM - 6:30PM
107 N 11th St, Tampa
Mailbox Centers
“The best UPS in and around Downtown Tampa. Courteous employees who always help to find the most cost effective solutions.
Highly recommend!
Michael is always the best - finding solutions for everything. He’s the go to person!”
“Ben was my associate, he was quick, efficient and hella friendly. The only reason I was in there a long time was because of issues I had but other than that it would have been super quick even with the line. Cool beans”
Open 24 hours
2204 E Hillsborough Ave, Tampa
Mailbox Centers
“Received fast and delightful service from ASHLEY!!! She usually works over on Fowler but I got to meet her coming to this location and she was a REALLLLY BIG HELP to me ! 10/10 go see Ashley for anything you need !”
“This store is fantastic! Everyone is so friendly and helpful. Someone previously said that there were stray dogs running around and jumping on small children. NOT TRUE!! Those dogs are so well behaved and NOT aggressive at all! Shame on you for saying that!! Mel takes such wonderful care of her dogs!! Do you honestly think she would bring her dogs in if they jumped? NOT!!!”
“I’ve been coming to this location all my life very fast and efficient always there when I’m in a bind Today I had the pleasure of being serviced by Lawrencia and I would love to Tell you how pleasant she was it’s the little things that matter I was having a bad morning and her smile and pleasant demeanor was very welcoming especially in this hard time I really appreciate employees like this made my whole day better”
“Nani was extremely helpful today and I greatly appreciate it, thank you!! I always choose this location bc the staff are always friendly & helpful!! 5004C Fowler Ave, Tampa ?”
8:30AM - 7PM
10006 Cross Creek Blvd, Tampa
Mailbox Centers
“Love the convenience of having this store so close. It’s a busy place! One associate in particular, Ky is always extremely friendly, polite and helpful. Hope he never leaves!”
“The level of care and customer service at this location is truly unmatched. I’m not sure why it’s taken me 8 years of being a customer to write a review, but I truly love stopping in. The owners are so friendly, and the staff works incredibly hard. I do a lot of online shopping, which means a lot of returns, so I’m there at least once a week, if not more. I have gone to other UPS locations in the past, and this one truly goes above and beyond for their guests.”
8:30AM - 7PM
7853 Gunn Hwy, Tampa
Mailbox Centers
“Jake O and Andre were very attentive and friendly. They helped me figure out the best way to send the package I was mailing. They just took a personal interest which was very helpful.”
“I had placed the wrong label on the wrong package. I was able to get in touch with them on the weekend I left three messages cuz they're closed on Sunday and I shipped it on Saturday they called me first thing Monday morning returning my voicemail and were able to intercept the package for me he put it aside he waited till I got there that afternoon around 5:30 quarter to 6:00. They were so kind so sincere and gave the best quality of service I've received in a long time”
“Jennifer and the team at this location helped me pay a citation with ease. I recommend this location for bill payments, check cashing & money orders. Thank you Amscot!”
8AM - 6:30PM
505 Water St, Tampa
Mailbox Centers
“Thomas is great. Very nice, funny, super helpful, and went above and beyond to help me with a last minute shipment I had to make. I also had to call a couple times before I went down there and he picked up the phone right away, so other people’s issues must just depend on the day.”
“This is my go-to UPS store. Recently I arrived right as they were closing but Markus was kind enough to stay open to help me with a quick return. I am grateful he went above and beyond to help me. I will continue returning to this location.”
“I had an excellent experience at The UPS Store today, Monday 3/02 around 3:30 PM. Lashawn went above and beyond to help me resolve some shipping issues I was having for my business. She was patient, knowledgeable, and extremely professional throughout the entire process.
What could have been a stressful situation turned into a smooth and efficient experience because of her attention to detail and willingness to help. She took the time to explain everything clearly and made sure my shipment was handled correctly.
Outstanding customer service like this truly makes a difference. Thank you, Lashawn, for your professionalism and support — it is greatly appreciated!”
“Susan’s exceptional service has left a profound impact on me. Her dedication and commitment to customer satisfaction have reignited my faith in the positive trajectory of customer service trends.”
“This location is always staffed appropriately, friendly efficient service. I drive to this location vs the one on Gandy that is closer to me because the service is that much better.”
8:30AM - 7PM
218 E Bearss Ave, Tampa
Mailbox Centers
“Excellent customer service despite busy Saturday morning.with only only one service representative. She handles many customers with polite and friendly service.”
“I entered the Northdale UPS Thurs 12/11with reservations. I seldom mail packages other than at Christmas. Last year was Omaha Steaks...easy. This year, situations changed. I would be buying, wrapping, packing, and shipping. I am disabled, so I panicked. I knew USPS would be more complicated and expensive. I talked myself into using this UPS as it was a few blocks away from the Bob Sierra Y after my morning warm-up. I would have them do the packing, especially with one item being liquid and the bigger box going to CA. I told myself that the stress relief alone made it worth it...a Christmas present to myself. At 8:30 when they opened, the door was opened for me by a smiling young man...later learned his name was Shelton. I followed him to the main counter and we discussed what I was working with. I let a few others ahead of me as I was not in a hurry. Shelton professionally packed my items to secure them...I watched him as he certainly knew what he was doing. While, yes, them packing using their materials is more costly, I still knew it was going to be cheaper than USPS and, oh by the way, AARP offers a disc on the materials. Also, when they do it with their materials, there is a higher level of insurance. Shelton finished up, I paid him, thanked him, and said I would be in Monday, today, with one more package. My confidence built by today, I had found a good box, packed my items, but left it open. When I went to the store, Shelton wasn't in yet, but I was greated with another welcoming smile...this time by Kristy. I told her about Thursday, she proceeded to check my work, made a few minor adjustments. Kristy closed out my package and rang me up. Yes, I have written a book, but I feel that having experienced the service by Shelton and Kristy, this UPS location in Northdale is now my go-to package center. Thank you!!”
8:30AM - 6:30PM
7028 W Waters Ave, Tampa
Mailbox Centers
“I went to this UPS Store to complete my background check, and Dean provided excellent service! He was very professional, friendly, and made the process fast and easy. I really appreciate his help, highly recommend this location!”
“I would just like to thank all the people who worked there. Especially the lady who was interested in the nice artwork at the gentleman had. This is a long overdue thank you I have been in an accident and have brain damage. I needed to Send papers. She was a great help for doing this and helping me. Thanks everyone have a blessed day. PS highly recommend this place to anybody that needs to get the job done right”
8AM - 6:30PM
8870 N Himes Ave, Tampa
Mailbox Centers
“I have always admired the helpful and pleasant attitude of the folks that work at this UPS store. Especially during the holiday season, they are swamped with lines and do their very best to apologize for the wait and thank customers for their business! Wonderful customer service!”
8:30AM - 7PM
13014 N Dale Mabry Hwy, Tampa
Mailbox Centers
“Rachel was an amazing amazing help. She went above and beyond to help me today, and was genuinely the nicest UPS worker I’ve ever met. She is so kind & caring. Please give Rachel the recognition she deserves for her hard work!!! I would come back just for Rachel’s superb customer service.”
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“This is the best UPS store in Tampa! Always helpful - they have helped me get big packages in the store without being asked, offered to finishing up the packing, etc., they're so patient and kind. I know when I stop here, whatever I need help with will be handled extremely well and with care.”