Verizon Authorized Retailer Victra in Tarpon Springs, FL, strives to provide an excellent customer experience. Their knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's service, with employees described as helpful, kind, and very knowledgeable. They have assisted customers with changing phones, explaining new services, and ensuring a smooth transition. While some customers have reported mixed experiences in the past, the store's commitment to excellent customer service is evident, with one customer highlighting the outstanding service provided by an employee named Dawson.
Verizon Employee, Elliot, was Sooooo NICE!!! The process of choosing a new phone and accessories, activating it, and being shown how to use it can take some time! Professional, Respectful, Courteous. The Tarpon Spring Store is THE store to go to!
February 2026
Jason and Brad were super kind and helpful during my time there, Jason helped me out with putting on my phone accessories and explained everything, very helpful! Those guys are awesome!
January 2026
Jhason spent hours with us trying to make everything work and he didn’t stop till everything was situated. Great rep. The GM there is amazing as well . Highly recommend
