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“Hands down, best UPS store in Kendall. I have been using this UPS store forever now & the staff is the best. Shout out to Erica, for going out of her way to help me with my return when my baby had just fallen asleep as we arrived. THANK YOU.”
8:30AM - 7PM
5727 NW 7th St, Miami
Mailbox Centers
“Absolutely love this UPS Store! The guys here are amazing—always incredibly efficient, fast, polite, and genuinely kind. No matter how busy they are, they’re always helpful and make everything quick and easy. The customer service is consistently excellent, which is why I keep coming back to this location. It’s rare to find a place where you receive such great service every single time. Highly recommend!”
“The whole staff here Is wonderful and they always get what we need done! They always do it with a smile on their face and are so helpful! I was helped by Nadgy This morning and per usual she was so quick efficient and helpful! I always have an amazing experience when I come to this location!”
8:30AM - 7PM
13812 SW 8th St, Miami
Mailbox Centers
“I am so thankful for the UPS worker named Julian, who went out of his way to help my parents Peter and Yvonne Antoine return their shed through Amazon to Melicon. They had been struggling for weeks because the website would not let them return 2 out of 4 of the boxes. They spoke to many representatives and even went to 3 separate UPS stores, but no one was able or willing to assist them. Julian was patient, kind, and very understanding with them as they are not very tech savvy. He made sure everything was set up properly and that the pickup from their home was completed. They are truly grateful for his help!”
“It takes a certain level of excellent customer service to make a lasting impression in such a short amount of time that is the quick visit of a UPS store and Jimmy provided just that and more today and I don’t leave reviews often but he deserved it as well as a rasie/promotion/bonus/all of the above thank you Jimmy for being you!!!”
“Tobías Berardinelli provided one of the best customer service experiences I’ve had in a long time. He was incredibly helpful, patient, professional, and always made me feel valued as a customer. His communication and attention to detail were excellent, and he consistently went the extra mile to ensure everything was taken care of. You can tell he genuinely cares about people and takes pride in what he does. Highly recommended!”
“Really grateful for the location and relatively quick service (especially for Amazon drop-off returns). Sadly when younger people are working they will close earlier than time posted. :/”
“I have had an account with MAIL HUB for 4+ years. They are extremely helpful and attentive to all my needs. I spend a great deal of time in Costa Rica, and they have been an invaluable part of my team.”
8:30AM - 7PM
8355 W Flagler St, Miami
Mailbox Centers
“Fast, helpful, efficient staff like Alex who was great! As a Wedding and Event DJ in Miami, South Florida, Key Largo, Islamorada, the Florida Keys, and Southwest Florida, I really appreciate good hospitality, and friendly efficient service. Highly recommend!!”
“I went to return an ATT modem and Amy helped me and went above and beyond to let me know that keeping the receipt is very important in case it gets lost. I appreciate it very much.”
“I love this Postalannex! I was able to my documents notarized, find a gift and ship it overnight to my family all in one trip. The staff was very knowledgeable and efficient. Thank you!”
“I've been coming to this Ups store for years. They remember you and call you by your name. They are always so welcoming. Great place,great people and amazing service 👏”
9:30AM - 5:30PM
8901 SW 157th Ave #16, Miami
Mailbox Centers
“Anita is the best. Very helpful and happy to assist in everything I needed. Earlier in the day I went to UPS store and the service was abysmal. No help and no solutions. No advice and simply told me it was not possible. Anita went above and beyond by configuring my package until it was safe to travel and met the proper standards. She was incredibly friendly the entire time and had solutions for literally every roadblock we encountered throughout the process. It’s obvious she knows her field very well and I strongly recommend her and the business.”
“Use this location all the time, it's always fast, great service, never had any issues here. Dahiana helped me the last few times and she's always super efficient and professional!”
“When I walked into the store an employee named Helen helped me out. It's rare to come across someone who brings this much warmth and professionalism to their job. Helen’s positive attitude and great customer service truly stood out. She's a wonderful representative for the store, and I'll definitely be coming back thanks to her!”
8:30AM - 7PM
12973 SW 112th St, Miami
Mailbox Centers
“This by far is the friendliest store of any kind in Miami that I have been to. They always greet you with a smile. That means a lot to me. Keep it up guys. You’re the best.”
8:30AM - 7PM
3692 Grand Ave, Miami
Mailbox Centers
“Amazing experience! Angelina was great! She literally helped me so much with printing my thank-you letters. I’m very particular about how I like everything to look, and she was incredibly patient and respectful. She stayed with me for almost an hour, helping me get everything exactly right. Thank you so much for all your help! We’ll definitely be back.”
“Manuel and Luis always so special with suggestions that save me money… they are always on time and love the emailing recipes and notifications features they offer. Highly recommended for confidential documents handling and mailing.”
9:30AM - 6PM
2116 Palm Ave, Hialeah
Mailbox Centers
“(Translated by Google) Anyone who needs to do immigration paperwork or any other document. I recommend this place. They are very serious in their work and they are not abusive with prices.(Original)Toda persona que necesite hacer trámites migratorios o cualquier otro documento .les recomiendo este lugar.muy serios en su trabajo y no son abusivos con los precios.”
8:30AM - 6:30PM
1581 W 49th St, Hialeah
Mailbox Centers
“The UPS Store has plenty of staff, which makes the service quick and efficient. The employees are always friendly and helpful. I really appreciate how fast and courteous they are, even when the store is busy.”
9AM - 7:30PM
13876 SW 56th St, Miami
Mailbox Centers
“I’ve been coming to this UPS Store location for a while, and one thing that really stands out lately is the atmosphere inside. There is absolutely no music playing anymore. They used to play good music, and it honestly made the place feel more welcoming and upbeat.
Now, the store feels very quiet and a bit uncomfortable. I genuinely don’t know how the employees can work all day in that environment—it just feels flat. From a customer’s perspective, it even looks like the staff are less upbeat, which is understandable. I truly believe morale and productivity would improve if they were allowed to play some light background music again.
The employees still do their jobs, but the overall vibe could be so much better with something as simple as music. Hopefully management considers bringing it back—it would make a big difference for both staff and customers.”
8:30AM - 7PM
1421 SW 107th Ave, Miami
Mailbox Centers
“I came to return an item to Amazon. My email wasn't showing the qr code. Francis was of a great help by suggesting me to go to the app and he did everything else. It was fast and I was able to get my money back thanks to Francis. May the Lord bless him accordingly to his good heart.”
“Office Edge is second to none. From the moment I stepped foot in my office, I knew I had chosen wisely in relocating my law office. The staff makes it a pleasure to come to work each day. They are smart, capable, polite, and always ready to lend a hand. The facilities are superb. I cannot say enough good things about Office Edge.”
8:30AM - 6PM
1430 S Dixie Hwy Ste 105, Coral Gables
Mailbox Centers
“Gary was great in getting over to the Auction House, picking up my merchandise and going over every detail with me regarding protective packaging, insurance, delivery times, I really couldn't have asked for more. I highly recommend the Pack & Ship Center in Coral Gables. Gary and his team truly went the extra mile.”
9AM - 7:30PM
8306 Mills Dr, Miami
Mailbox Centers
“This is a great location, everyone is super helpful and they’re quick, efficient and always go above and beyond to help. One time Pablo, an associate at this location, even went to as far as to tape something up for me that I was dropping off at USPS, next door. Thank you Pablo and everyone at this location for the wonderful service!!”
“The best customer service and great work ethic is why I been coming here for years never had no issues I visit this store every day I come here with my kids to drop of the packages and they make so comfortable for my kids to help my kids love coming here because how they are warm welcoming I 100% recommend this store they do about everything and they stand behind in everything the offer we need more stores like this I been coming here for so long that I feel like part of there team is how they make you feel”
“I’ve had consistently great experiences at this UPS Store. The staff is always friendly, efficient, and gets everything done quickly. I also really appreciate that they offer notary services, which has been incredibly convenient. It’s my go-to location whenever I need to ship something or take care of documents. Highly recommend!”
“The people at Mail Mart are super professional
They held a package for me for a week even though it had been addressed incorrectly in the hope that someone would claim it
Thanks guys keep up the good work”
“I needed to come to the store to do some returns. Spoke to a great guy named Javier, who not only helped me out with all my returns, but was an absolute gentleman. This man is what I would define as the paragon of Excellent customer service. My hope is in writing this review is that the management team recognizes the absolute asset that they have in this person. Please consider this in the employee evaluation and honestly give this man a raise”
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“I visited the UPS store at University Park this week. I had numerous shipments to various different addresses. The representative who helped me, Ciara, was exceptional!
She knew exactly what I needed and performed her job to the highest expectation. Ciara’s strengths are many. She is personable, dedicates to assist whoever walks through that door, proficient and knowledgeable of the business.
It is definitely my go to establishment for sending any kind of package.
Thank you, Ciara”