“If you ever need help with a lost shipment…
I had an amazing experience at this UPS Store today. A very kind young lady (I believe she might be Korean) helped me immediately and connected me with the store manager over the phone.
The manager explained everything in detail and told me exactly what to do about my lost phone shipment. Thanks to his guidance, I was able to contact T-Mobile and finally resolve the situation.
I am extremely grateful for their patience, professionalism, and clear instructions. They truly went above and beyond to help me.
With gratitude,
Neve”
“I Really Like the service of this Postnet Location! Always great service! I been coming here for about 3years, the offer multiple service from mail, to passport photos, fingerprints and more. definitely recommended!”
“I had such a great experience at OfficeMax thanks to John and Camila. I ordered a canvas print online and unfortunately the website did not make it clear that 16x20 prints are not completed in store, which could have completely ruined my anniversary gift.
John stepped in and was absolutely incredible. He took the time to walk me through options and came up with a creative solution that turned out even better than I expected. He truly cared about making sure my gift came together perfectly.
Camila was just as wonderful. Both of them showed top tier customer service in a situation that was not their fault at all. They went above and beyond to make things right, and because of them, my anniversary gift was a success instead of a disaster.
I am so grateful for their help and kindness. This is exactly the kind of service that keeps people coming back.”
“I want to acknowledge Lee for his help on a troublesome Amazon return we had yesterday. As the product came from a third party shipper we were not given the correct return labels by the third party to return the product. He went above and beyond excellent customer service getting Amazon to help us resolve the issue.
Thanks again for great customer service!”
“The staff here is so kind and attentive! Even while it was incredibly busy during the holidays, they were calm, collected and updated me as my paperwork was faxing. This is my favorite UPS to go to, they really treat you like family!”