“Jenna was great! She cleaned up my phone so well while I was sick. I had my son bring in this haunted phone. It was talking back to me and things kept popping up and she got it taken care of. Bless her. You have a jewel working there.”
“I had some changes i needed to handle. I moved some devices around. He handled transferring over all my info. The entire process was easy peasy. I can't believe how quick and easy it was”
“Conrad was our salesperson. He was very knowledgeable and so personable! He was very patient with me and explained the new phone process step by step . He went above and beyond giving me directions to continue the set up process at home . I needed to contact him for some clarification and he responded immediately. Conrad is an employee to be proud of , he deserves a raise !”
“I can not say enough great things about Italy, her customer service skills are the best! I came in for a specific phone, unfortunately it was not in stock yet, even though there is a display of it. I was very disappointed. I was about to leave a very unhappy customer. Long story short, Italy went above and beyond to pull me back in and make sure I was a very happy customer. I give Italy 10 stars ?
She is definitely a true asset to this company!!!! Thank you Ms Italy.”
“Had some problems with the billing on my cell phone account , and John D’ Alessandro figured it all out !!! That is why I like coming here because customer service is excellent at this store A+ . Thank You John …”
“I went to the store at 2755 W Torch Lake Drive in Brownwood. Courtney was excellent in helping me with my purchases and answering any questions I had. I upgraded my wireless plan plus started internet service with AT&T. She is very friendly and helpful. I will always go to this AT&T store for now on.”
“Maria is amazing and very patient with her senior customers! Will plan to upgrade our phones when it's time and will make every effort to work with this lovely team member!”