Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and more. Customers have had positive experiences with helpful, friendly, and knowledgeable staff who assist with phone updates, exchanges, and setup. One employee went above and beyond to help resolve difficult issues, demonstrating patience and skill. However, some customers faced long wait times and uncomfortable seating in the store. There are mixed reviews about customer service; while some describe staff as polite and helpful, others experienced poor treatment from store managers, especially regarding assistance with transferring data or after purchasing a phone. Overall, the store is appreciated for its helpful employees and quality service, though improvements in wait times and customer support are suggested.
They've pretty decent for a phone store. Lol just a Verizon store. Nothing too exciting
May 2025
William was excellent to work with on our phone changes. Very helpful and informative. We got everything we needed in a reasonably short amount of time.
April 2025
Assisted promptly. Both gentlemen were extremely helpful , polite and fri3ndly . They made phone update and exchange easy .
