“Armana is the most elegant customer service representative that I have encountered in quite some time. She made me feel like I was winning the lottery. I will rent all my vehicles from this location.”
“Love the staff at the Avis desk (Doubletree at the Entrance of Universal Orlando). Both Andy and Victor are super friendly and always greet us with a smile. They are very customer focused to make sure that the guest experience comes first. Always willing to go above and beyond. Highly recommend!”
“Kirstin was great, she helped us get the car quickly and explained all the details clearly and concisely (first time driving EV). Very flexible to drop off after use, after hours.”
“Wonderful Agency! Professional! Awesome! Makes all of my travel fun and easy. I have such great travel memories thanks to Atlas Global Travel and their professionals!!”
“Customer service was very friendly and was able to get our car reservation handled quickly. When we were done with the car, we returned it to Orlando International Airport (MCO).”
8AM - 5:30PM
8747 2295 S Hiawassee Rd # 407, Orlando
Car Rental
“Treated. Like. Royalty. Mrs. Lerma was a top professional during my time as a tenant answering all my questions and tracking all my maintenance requests with follow ups. High recommened.”
“Had a very stressful experience at another rental car place came here, and herb got me hooked up very, very easy, very, very kind.Car is clean would recommend to anyone”
“Had a great experience. Had an issue and needed to change car and return date. They jumped right on it. Quick ? The guy at the counter was really cool and quick on his feet. He knew the ends and outs to getting me helped. Great Customer Service! I worked with Jason.”
“Merquis, at the front desk, is incredible. Organized, customer-forward, funny. “I love what I do and that makes all the difference.” Give her a raise and have her train everyone in the company!”
“I was impressed by the attention to customer satisfaction from the staff at I Drive rentals.Alex was able to get me and two friends into a slingshot with little to no hassle. 10/10 would recommend.”
“Just wanna say that Nate and the rest of the Enterprise staff at LB Mcloud were amazing when providing great service and making sure i was well taken care off when providing me the vehicle for the day. I hope the upper staff management understands what a great team you have formed there at the site. I highly recommend to anyone that is interested in renting a vehicle that they should rented directly to this site!”
“Wondering experience and excellent customer service at National Car rental Orlando airport with Tim J, A terminal and Jose B at return! Truly feel these gentlemen went above and beyond to ensure both my check out and return were smooth, during very busy days and times at the airport. Thank you!”
“The team at this branch always do an excellent job, I appreciate the sense of urgency in ensuring pickups and returns are done efficient so I dont waste time. Thank you!”
“It was a pleasure meeting with you today Maria. Thank you for taking the time to show me the EV vehicles and explaining everything with Uber Rideshare. I will see you Monday to pick up my vehicle.”
“Car looked brand new. Very clean...took 5 minutes to get the car, and I got my refund the very next morning for the deposit after returning the car late night. Easiest car rental ive ever done”
“Kirsten was absolutely the BEST!! Full of personality and a savior in our rough spot of traveling. Definitely ask for her and be prepared for a fun interaction!!”
“Needed a last minute rental & this location was able to accommodate. From the first phone call that I made where Thierry answered and helped me out to reserve a vehicle to Mara attending me when I arrived with professionalism and kindness to Brittaney conversing with me while I waited, the whole experience was 5 stars. Usually rental places are a headache but my experience was the complete opposite!”
“Here is a shout out to Jason at this Avis location. He was awesome and saved the day. I had just rented my car the evening before and when I got to my car in the morning the key fob was not working. After getting the run around with roadside assistance, Jason was able to locate a battery for my fob and got me back on the road. He was very professional and helpful.”
“We received great service at the location we rented from! ( The Rosen Center) The staff was accomodating and the pick up was quick and easy. The after hours return was also an easy process. Ava, Norm and Christopher made everything go so smoothly for us! They really do go the extra mile!”
“Excellent customer service by Josh Montanez!!! Everything was perfect, even he helped me out with my credit cards, as they were kinda broken (literally!). Not only did I receive an upgrade but MOST IMPORTANTLY he was able to exchange my vehicle at my request an hour later!
At the end of the day, it was my first experience with AVIS and what a nice one to remember! FOR SURE I will have AVIS as my top-of-mind choice!”
“Excellent Staff…Good Prices and Very Helpful…Have rented here on 3 occasions and never had a problem always found the Gentleman inreception at Embassy Suits very attentive and helpful…”
“We had a very pleasant experience, Gustavo is really a great guy, he even helped us during his lunch break, i feel do sorry, but this is a great location for excellent customer service!”
“Budget is great, I initially was set to p/u at another rental location but was informed that they no longer had what I needed. I called the next closes location by Universal Orlando and the agent there was dynamite! He was very knowledgeable, understood what I was looking for and had alternative solutions in the interim. Even upon my return the other agent was a delight and they were all such professionals with great attitudes, solution based and extremely polished! I will make that location my go to the next time I need to rent a vehicle!”
“Mark at Payless was fantastic. He was honest and make the process painless. If you are a local person needing a short term rental this is the best place to go in Orlando. Do not waste your time with any of the other cheap companies that provide so called, good deals. They will lie, scam and waste your time. Just call Mark at Payless and he will give you the best deal in town with no wasted time or any hassles!”
“Couldn't have been a better experience. No line at the counter, the woman working took just a couple min to process our paperwork and gave us no trouble with the paper coupon we had. A friendly, jokey man pulled up in a gorgeous new Jeep for us with only 5,000 miles on it, for a really great rate. I'm surprised to see all the bad reviews. Perhaps folks only write in when something goes wrong?”
“Where to start with our experience with Josh...
Josh at the Avis desk in the Dockside Resort was very helpful and friendly. Josh quickly reserved a car for us and sent us on our way back home. We appreciated all the help we received from Josh. Thank you, Josh, for all your help! Josh you helped to provide a positive experience for us during our visit to Florida.
We have had issues with other Avis car rentals but our experience with you confirmed that there are great Avis locations/employees and that we needed to be more open minded. Josh hooked us up with a beautiful car.
In my line of work, when we come across an employee as helpful and considerate as Josh... with exceptional customer service and people skills we do everything we can to hold onto him. People are always looking out for good employees as they are getting harder and harder to come by. Josh is fantastic.
Much appreciated, Josh! Great work, Josh!!”
8AM - 5PM
1500 Oakley Seaver Dr, Clermont
Car Rental
“Can not say enough wonderful things about this location & staff! Branch Manager Jacob and Manager trainee Lutz were amazing today! I ordered a rental car through Enterprise in Clermont weeks ago, showed up today - no car and no help. Walked into the Hertz location and was greeted instantly by Jacob who not only had a car but the car I needed! Lutz processed the paperwork and I was out of the office, with a car in less than a half hour. Jacob and Lutz, THANK YOU FOR SAVING THE DAY - We will DEFINITELY be using this location for our rental needs going forward!!”
“Enterprise on colonial, thank you so much. Tyler and Barry and the other young lady who I spoke with that. I didn't get her name, exceptional experience from start to finish from the first phone call to walking in getting the car first class treatment. Thank you, Enterprise for delivering the Best of the Best.
During the brief time I was waiting so impressed with the way all customers were greeted spoken to even the ones that were just waiting a few minutes for their vehicle to be ready. It was just exceptional first class. Thank you again for being the best of your competitors, But thank you so much and winter garden on colonial drive. Tyler, you and the a team Rock. Thank you, Super Happy, Miranda, Family.”