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“Fred was absolutely amazing and patient with our process of getting a new line and getting other lines reconnected. We were here in Orlando on vacation and everything went chaos on our last date with phones. Fred you ROCK!”
“What can i say great people, will always be my location i wouldn't go to another Tmobile! They treat me like family…. David the manager is the one that always takes care of me! Very happy dude! 10/10”
“Very happy with the treatment and time spent by the person who treated me excellently. Antony was very attentive and met all my expectations and clarified all my doubts. Thank you for such good staff in this company.”
“We just flew in from Iowa and our daughter’s service wasn’t working. We stopped in and Milly went above and beyond helping us. She spent time with us troubleshooting and got our phone back on track. She was helpful and friendly. Greatly appreciate her help! Thank you! Highly recommend!”
“Alejandra at T-Mobile was amazing! She was friendly, patient, and took the time to explain everything clearly. She made the whole process easy and stress-free. Truly great customer service thank you, Alejandra!”
“Jason is absolutely excellent.
I arrived with a non functional Sim Card, and he fixed everything immediately.
He did not treat me, like “just another customer”.
He took the time to help me with my iPhone.
10 out of 10 STARS!!!
Thank You Jason.”
“Amazing experience!! Excellent customer service. Everyone that works there are so pleasant, knowledgeable and professional. Specially Arianna, Brandon and Jonathan. Great group of people. Definitely recommend them to everyone.
Very clear and transparent business.”
“Best Boost store in Apopka. Super friendly, knowledgeable, and clear speaking English. So nice to do business with, ending up buying a new phone I didn't even need!!”
“Best store and service. The owner is v friendly and helpful. He would spend hour to help you. So kind and friendly. I always go to him when i pay my hills or renew my phone.”
“I tried several times to get the connection issues corrected by calling 611 without avail. I decided to go to my local Tmobile store. Mauri was very knowledgeable and provided outstanding service. Thank you Mauri for going above and beyond and addressing all technical issues.”
“⭐️⭐️⭐️⭐️⭐️
Excellent service.
I was helped by Diana Rodríguez, who was very kind and also spoke Spanish, which made me feel very comfortable. She solved my phone issue quickly and professionally. I left very satisfied with the service. I 100% recommend this store.”
“I had the pleasure of working with Enzo at T-Mobile, and I couldn't be more impressed by the exceptional service he provided. From the moment I walked in, Enzo was welcoming, professional, and incredibly knowledgeable. He took the time to understand my needs, answered all my questions, and helped me find the best plan and devices to fit my lifestyle. His patience and attention to detail truly made my experience memorable. Enzo went above and beyond to ensure I was completely satisfied, and I left the store feeling confident in my choices. Thank you, Enzo, for making my T-Mobile experience so positive! Highly recommend working with him!”
“It's been a while since I bought my cell phones: I always feel like I'm at fault for not reporting my experience at this store. I was attended to by a very competent professional who treated my family with respect and affection. Her name is Luana, a very dear Brazilian. I would like to congratulate Verizon, for hiring her. She serves everyone. I observed her with great patience and respect for our difficulties, aiming to satisfy the customer. I would like to say, Luana, thank you very much for being such a special person. It would be great if every establishment that we Brazilians go to on this earth had this kind of welcome. Congratulations to Verizon and Vice President Luana.
Oliveira family”
“I will admit, at the very start of my service it’s been a little crazy. They did send two awesome technicians out Jamie and Edgardo and they were able to figure out it’s a tower that was blocking my network. They sent out another team and fixed the issue. I’m so relieved and knowing I can work in peace brings me peace. Thanks.”
“Miguel and Nestar are true professionals at this location. They displayed patience and empathy in my time of need and ensured that I was taken care of. After my phone couldn't make or receive calls/texts, Nestar diagnosed the issue and learned that I needed a new device. Both met my situation with calm and got me on my way. This situation happened at 6:39 pm the that BEFORE Thanksgiving!!! Kudos to these fine professionals that saw fit that I was back in communication!!!”
“The only reason I'm given 5 stars is because of Liset, She is a great asset to your company and deserve a promotion, raise and or a reward. She has great guest service skills, common sense and intuition. I went to the store thinking it was going to be a quick visit to get new equipment and the store turn out to be extremely busy and full of people. How ever Liset was able to take care of me and my son, in a timely manner, due to our special and unique needs. It was the right decision also for the rest of the people there to alleviate stress and avoid tension.
P.S. I'm not happy with Spectrum, as a company they can and should do better by their customers.”
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“Tre displayed such great customer service while answering my questions accurately and helping with what I needed efficiently. We will definitely be back to this location because of his customer service.”