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“Make an appointment and it will be so fast! No waiting in line for me! I checked in four minutes before my appointment, was called to the counter within two minutes, and was out of the store within seven minutes start to finish.”
9AM - 1PM 1:30 - 5PM
4558 35th St, Orlando
Internet Service Providers
“Jacob And Frank makeup a very professional and knowledgeable installation team. My house presented many challenges for them but they worked through each of them and did not leave the house until my internet service and my app was up and running”
“After going to 4 different T-mobiles and nobody wanting to help me, I came into this location and Javier helped me and would not let me leave until my needs were met!!!”
“My experience at this store is excellent. I’ve been coming here for years and Jesse always takes care of what I need. He has a lot of patience and takes his time to explain everything I need to know and always provides great information. Thank you so much Jesse for all your help and for everything that you do!”
“Yesterday I was on the phone with a good friend of mine. Who’s also a T-Mobile customer. He lives out towards Lake County so he went to a store in Eustis. He got a new phone so he needed his information transferred over and his new phone set up. He’s not the most up-to-date guy when it comes to technology if you know what So he needs assistance when he goes to places like that. He had let me know that the store and used to treated him terribly. He didn’t know his Apple ID and right then and there they had an attitude about it and also they told him that they couldn’t transfer information from one phone to another, which is completely untrue. He ended up, leaving their upset and unhappy. It was a waste of time. At that point I told him that I have been using the Tmobile store in the Victoria Plaza in Apopka for the longest time and the staff up there is always more than helpful the last time three months ago I got a new phone. I didn’t remember my Apple ID and I only need that they transferred all my stuff over and they made it a very positive experience. He went today and thanks to Natalia a young lady that worked there she made it look effortlessly and it was painless. She retrieved his Apple ID or password whatever it was she transferred all his data and he was so happy and he called me to tell me thank you for sending me to those people. Customer service over the last couple decades has suffered and when you have people like Natalia and the staff up at that store go above and beyond. It’s a breath of fresh air to know that there are still some people that appreciate you as a customer. I hope that people over this staff area manager’s district managers supervisors whoever check these reviews because this staff for the longest time has always done their job at a high level.”
“Wonderful customer service! Cristian went above and beyond to help me get my new phone and everything transferred and settled. All the employees seemed nice and helpful”
“Mark and the other associate (sorry don’t remember her name but she had awesome earrings) were very helpful and knowledgeable. We went in to see if switching providers was a better option for us. Mark explained everything in detail and pulled up several plans so we could see the price difference. We left last Sunday with a new provider and 2 new iPhones happily.”
“I walked in the boost store which was in 4061 LB McLeod road, I didn’t even buy the phone here , but the young lady named Teju, she took her time , she had a very big smile on her and she didn’t even complain once . I wish they give him a raise. If I know about this store before I would have come here at the first place . I am leaving the store with a huge smile on my face . I went in Hiawassee and old winter garden road store they doesn’t even help me with anything even though I purchased the phone over there. They gave me a very hard time and Iam so upset with it .”
“Although this authorized dealer wasn't t able to fix my problem, Isa tried everything! I was impressed by his knowledge and empathy. I would definitely recommend this store.”
“Paola was amazing!! She was patient with my mother who is 84 years old and took her time to answer all of her questions thoroughly and professionally. Thank you so much Paola!!!!”
“I went to the store and Jamie is so helpful. And so with the chat Ryan G help me too. Coz I was disconnected when I was trying to transfer from other network. Gio help me also.
But Jamie at the T-Mobile store help me. Thank you so much.
LICEL”
“My husband and I went in to update his watch to his new iPhone 17. Ronald assisted us. He was very kind and professional. His personality was one of a kind. He was very patient and caring. We end up getting a new phone for me as well. He’s only been there for 2 months but it felt like he’s been working there longer than that. His expertise was very helpful. Thanks again Ronald!!!”
“Larissa was very special with me! She help to get my account and tranfer pin from the other carrier, set up my apps and contacts. Teach me to understand my benefits with my new service plan and protection. She explain calm and patience , because a talk french . Thanks so much!! 100% recomended”
“I had an amazing experience at this store, thanks to Michael, who had told me he'd just started a month before.
Michael was extremely helpful, personable and professional, taking care of me through the whole process of upgrading my phone!
Michael showed that this was more than transactional to him; he set my new phone up for me and made sure everything was to my liking before I left the store.
This was an experience you'd only see in commercials, but Michael is the real deal! I'd highly recommend stopping by to see him! Everyone else was very friendly too!”
“Best store and service. The owner is v friendly and helpful. He would spend hour to help you. So kind and friendly. I always go to him when i pay my hills or renew my phone.”
“Nicolas and Yeli were extremely helpful and patient
I would recommend anyone customers in this area to frequent this Tmobile. You will leave the store in a much better mood than you would’ve came in initially. Thank you guys for all your help and impeccable customer service, we look forward to working with you both more in the future if need be for us to come back in store”
“Had to transfer a phone. Usually a pain in the royal behind but thanks to Alyssa and her manager they took care of what little problems arose with professionalism and kindness and patience. Thanks to her I didn’t feel angry once. Great job!”
“I been there a couple times needing help with my daughter's phone each time mercede help me when no hesitation i loved her style of customer service thoughtful and kind”
“I have to leave another excellent review for Adam! Please give this man a raise! When I tell you excellent customer service I truly mean that. I don’t think I’ve ever received such good treatment from a provider.
Even after you have established a plan. Adam goes above and beyond to explain in detail the billing and goes as far as correcting any discrepancies if need be. I say personally.. if you go to this store ask directly for ADAM. You won’t regret it.
Adam thank you for providing top of the notch customer service. From start to finish. The man is a hard worker. He will always respond to you if you need him. Beautiful service! God bless Adam. May there be more amazing workers as him. The world would be a better place.”
“I had a great experience with Matt. He was extremely patient throughout the entire process and took the time to resolve all of my account transfer issues. He explained everything clearly and made sure I understood each step.
Matt stayed calm, professional, and focused on finding solutions, which made the whole experience much less stressful. I truly appreciate his dedication and excellent customer service.
Thank you, Matt, for your outstanding support!”
“I originally went to the Verizon store in Clermont because I was coming from AT&T and only wanted to compare pricing. Unfortunately, the experience there was awful. The staff was unhelpful, unwelcoming, and made my mother and me feel like an inconvenience. We left frustrated and ready to walk away from Verizon altogether.
Thankfully, we decided to visit the Verizon store in Winter Garden next, and that is where we met Christopher. From the moment we walked in, he was welcoming, professional, and extremely knowledgeable. He took the time to explain plans, pricing, and perks clearly and patiently, making sure both my mother and I fully understood everything before making a decision. At no point did we feel rushed or pressured.
Christopher is the main reason I switched to Verizon. His customer service, professionalism, and people skills were outstanding, and the contrast between our experience in Clermont and our experience in Winter Garden was night and day. Verizon truly needs more employees like him and should seriously consider having him train others on customer service and communication, because his approach is exactly what customers expect.
He went above and beyond for both my mother and me and deserves a raise for the level of care and effort he puts into his work. As long as Christopher is employed at that location, I will continue to return. He is an excellent all-around person and a phenomenal representative for Verizon.”
“⭐️⭐️⭐️⭐️⭐️
Excellent service.
I was helped by Diana Rodríguez, who was very kind and also spoke Spanish, which made me feel very comfortable. She solved my phone issue quickly and professionally. I left very satisfied with the service. I 100% recommend this store.”
“Very impressed with my experience today. Went in and spoke to Travis who walked with me to see phones. He talked out my situation with me and helped me come to the best decision for me. Michelle eventually joined us and helped me discuss prices and more. Both very easy to talk to and made me feel welcomed! Will def be back.”
“I was attended by Maria Montalvo. What a great job She did! She is smart, capable and pro. I got my problem fixed in just seconds and am very happy and satisfied.
Thank you Maria, Thanks Spectrum! Keep up the great job!!”
“Yashria and her boss gave us amazing customer service today. We had a promotion expiring and needed to change out equipment. She was so knowledgeable and caring. She worked hard to get us a promotion that worked for our family. These people really care. We are long term Spectrum customers and it's people like Yashria and her boss that keep us Spectrum loyal. Thank You, Yashria and the Spectrum team in MetroWest 5 star+++”
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“Thanks so much to Ashley Haberle I had my phone shipped in was having issues setting it up and went in was helped with awesome energy knowledge patience understanding very much appreciate it ! Best experience ever with a phone company !”