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“I had a great experience working with Janiah. From the moment I walked in, she was professional, friendly, and genuinely focused on helping me find exactly what I needed. She took the time to explain everything clearly and made sure I understood my options without feeling rushed or pressured. She's the best!”
“Friendly, helpful and accurate customer service. My phone fell from an upstairs loft onto a tile floor downstairs. Ouch. The folks at this store (12336 Roper, Clermont) were open on the 4th of July to help me out.”
“I had a great experience at Verizon thanks to Juan! He did an amazing job helping me get my account situated and made the entire process smooth and stress-free. He maintained a positive attitude the entire time, was patient, knowledgeable, and genuinely helpful.
I will say, my visit started off a bit rocky. One associate initially told me there was no wait line, but I later realized there actually was a check-in process after someone was taken ahead of me. When I asked another associate, they clarified how the system works. Thankfully, Juan came just in time to service me.
Despite that, Juan turned the experience around completely. His professionalism and kindness made a huge difference, and I truly appreciate his help. Highly recommend asking for him!”
“Chris and Mike helped to get our business account established, they went above and beyond to meet all of our expectations.We highly recommend this Verizon store.”
“My internet got damaged so we called and said said they'll send a technition to check it and bring new parts 4 or 5 days pass there yet to arrive other that that they great customer service”
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“My husband and I went in to update his watch to his new iPhone 17. Ronald assisted us. He was very kind and professional. His personality was one of a kind. He was very patient and caring. We end up getting a new phone for me as well. He’s only been there for 2 months but it felt like he’s been working there longer than that. His expertise was very helpful. Thanks again Ronald!!!”